Summary
Overview
Work History
Education
Skills
Timeline
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Tia McNabb

Palm Coast,FL

Summary

Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer/client satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.

Overview

9
9
years of professional experience

Work History

Bartender Supervisor

Beach Front Grille
06.2020 - Current
  • Mixed and served beverages to 2000+ weekly customers
  • Ensured clean working environment for customers as well as other employees
  • Performed all end of day duties including tallying up and verifying all cash and credit card transactions.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.

Assistant Manager

Viola's Pizza
02.2019 - 03.2021
  • After being hired as a server
  • Manage front of house operations during afternoon and evening shifts
  • Supervise hostesses and servers to insure that good customer service is provided and that the steps of service are carried out
  • Insure that Point of Sale system is maintained and properly used for all transactions
  • Use Point of Sale system to generate reports that can be used to help track business trends
  • Implement and plan nightly cleaning through direction and inspection.

Medical Scheduler

Palm Coast Imaging Center
04.2019 - 12.2019
  • Scheduled for following radiology procedures: Bone Density, Mammography, Ultrasound, MRI, and CT
  • Answered large volume of phone calls for entirety of work shift assigned
  • Educated on preparation and protocols if there is one for each exams being scheduled
  • Obtain doctors orders, authorizations, clinical notes and labs when needed
  • Obtain new physicians address, fax number and NIP number
  • Retrieve previous films for mammograms from previous imaging centers for comparison studies
  • Contact patients when referring physicians request from online portal

Assistant Manager

Genovese's Italian Café
05.2014 - 02.2019
  • After exceeding expectations as a server
  • Maintain daily records of all transactions and generated reports for store owners
  • Made/adjusted schedules to maximize potential revenue while limiting overtime
  • Worked with outside vendors to maintain par levels for restaurant supplies and merchandise
  • Implemented training to focus staff to deliver outstanding customer service
  • Kept employees motivated and engaged while increasing revenue and maintaining a loyal customer base.

Education

Bachelor of Science - Nutrition Sciences

University of North Florida
Jacksonville, FL
02.2024

Associate - Health in Health Science

Keiser University
Daytona Beach, FL
03.2017

Skills

  • Management
  • Training
  • Sales
  • Inventory
  • Scheduling
  • Team Building
  • Customer Service Skills (10 years)
  • Inventory Management
  • Microsoft applications
  • Medical office experience
  • Calculating and determining accuracy of financial data
  • Administrative assistant
  • Cross-referencing agendas and itineraries to avoid scheduling conflicts

Timeline

Bartender Supervisor

Beach Front Grille
06.2020 - Current

Medical Scheduler

Palm Coast Imaging Center
04.2019 - 12.2019

Assistant Manager

Viola's Pizza
02.2019 - 03.2021

Assistant Manager

Genovese's Italian Café
05.2014 - 02.2019

Bachelor of Science - Nutrition Sciences

University of North Florida

Associate - Health in Health Science

Keiser University

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Tia McNabb