Summary
Overview
Work History
Education
Skills
Timeline
Barista

Elayna Barra

Johnson City,TN

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
Charlotte, NC
02.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained regular and consistent attendance and punctuality.

Sales Associate

Amercian Eagle Outfitters
Charlotte, NC
10.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Education

Bachelor of Science - Exercise Science

East Tennessee State University
Johnson City, TN
05.2026

Skills

  • Product Advertising
  • Workstation Maintenance
  • Display Maintenance
  • Stocking Supplies and Retail Products
  • Coordinating Orders
  • Food Serving and Preparation
  • Coffee and Tea Preparation
  • Espresso Machine Operation and Maintenance
  • Menu Memorization
  • Hospitality and Professionalism
  • Equipment and Store Cleaning
  • Communications Strategies
  • Beverage Preparation

Timeline

Barista

Starbucks
02.2022 - Current

Sales Associate

Amercian Eagle Outfitters
10.2021 - 06.2022

Bachelor of Science - Exercise Science

East Tennessee State University

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Elayna Barra