Elayna Ebert
Northampton,PA
Summary
-Dynamic and dedicated professional with a strong background in customer service at Rita's Ice
-Possesses ability to resolve conflicts and enhance customer satisfaction through effective communication
-Skilled in cash handling and inventory management
-Maintains accuracy and organization to support business operations
-Committed to upholding high standards of professionalism and integrity
Overview
3
3
years of professional experience
Work History
Cashier
Rita's Ice
06.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance through diligent tracking of sales and returns.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Learned company policies and procedures to adhere to compliance standards consistently.
- Monitored store cleanliness and organization to enhance overall shopping experience.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Biology
Moravian University
Bethlehem, PA05-2029
High School Diploma -
Allentown Central Catholic High School
Allentown, PA05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Professionalism and courtesy
- Conflict resolution
- Product restocking
Accomplishments
-Received Magna Cum Laude/Summa Cum Laude all high school semesters
-National Honor Society
Timeline
Cashier
Rita's Ice
06.2022 - Current
Bachelor of Science - Biology
Moravian University
High School Diploma -
Allentown Central Catholic High School