Elayne D'Anza
Elmhurst,IL
Summary
Experienced Surgery Scheduling Coordinator skilled in scheduling processes, insurance verification, and effective communication. Proven track record in managing patient records and optimizing clinic operations to improve workflow efficiency and patient satisfaction.
Overview
37
37
years of professional experience
Work History
Surgery Scheduling Coordinator
Illinois Ophthalmology Consultants
Melrose Park, Illinois
05.1989 - 12.2025
- Managed insurance verification and authorization for surgical procedures, ensuring timely approvals and patient access to care.
- Coordinated surgical appointments with medical staff to streamline workflow and reduce scheduling conflicts.
- Maintained organized appointment calendar to optimize clinic operations.
- Communicated pre-operative instructions and post-operative care requirements to patients.
- Scheduled follow-up appointments in accordance with post-operative protocols.
- Managed patient records, ensuring accurate documentation for all surgeries.
- Prepared cost summaries detailing expected expenses for various surgical procedures.
- Addressed inquiries from prospective patients about surgical options, providing clear information to facilitate informed decision-making.
Education
Ophthalmic Technician
Triton College
River Grove, IL05-1989
Skills
- Scheduling processes
- Insurance verification
- Patient record management
- Pre-operative communication
- Legal compliance
- Effective communication
- Attention to detail
- Telephone etiquette
- Cost summary preparation
- Clinic operations management
- Problem solving
- Patient scheduling
Timeline
Surgery Scheduling Coordinator
Illinois Ophthalmology Consultants
05.1989 - 12.2025
Ophthalmic Technician
Triton College