Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elayne Riveros

Natick,MA

Summary

Proven leader in rehabilitation and patient care, adept at managing high-volume caseloads and enhancing operational efficiency at Spaulding Rehabilitation Hospital, Boston Medical Center and HealthSouth Corporation. Skilled in patient needs assessment and fostering strong relationships, demonstrating a caring and empathetic approach to patient advocacy. Achieved significant improvements in care delivery and training, leveraging expertise in clinical assessment and medical record review.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Clinical Liaison

Spaulding Rehabilitation Hospital
10.2014 - Current

Proven ability to manage a high volume caseload in busy academic medical center processing referrals for homecare services. Including communication with Case Managers in the hospital as well as Clinical Teams in the field.

Participated in training for all new full time and per diem liaisons, including referral management in 4next, Epic training, and workflow. Mentor to all clinical liaisons across various liaison settings. Worked to enhance liaison best practice for pre-admission analysis.

Rehabilitation Manager

Therapy Resource Management
10.2012 - 09.2014

Proven ability in managing the daily operations and efficiency of a 96 bed (Northboro) then to a 120 bed (Framingham) skilled nursing and rehabilitation community. Responsible for assuring effective and efficiency delivery of care for 6-8 therapists including PT, OT, SLP and rehab techs. Participated in daily Medicare meetings, At Risk Meeting, management of therapist scheduling and PPS

Physical Therapist

Therapy Resource Management
10.2009 - 09.2012

Per Diem Physical Therapist

Care Group Home Care
01.2006 - 01.2007

Responsible for providing high quality patient care in the area of evaluative and therapeutic services to foster independence for patients and families in the home environment.

Rehabilitation Therapy Supervisor

Boston Medical Center
01.2003 - 01.2006

Proven ability to manage the daily operations and efficiency of a fast paced, high volume 500 bed non-profit acute care hospital. Responsible for assuring effective and efficient delivery of care for eighteen therapists including, PT, OT, SLP and rehab aides. Participated in program development, electronic documentation development and implementation, communication with multi-disciplines to maintain productive work environment. Continued to provide daily evaluation and therapeutic services fr 2-4 patients.

Staff Physical Therapist

Boston Medical Center
01.2002 - 12.2003

Responsible for providing daily high quality evaluation and discharge planning services for 8-12 acute care patients. Clinical experience included: multi-trauma, Cardiopulmonary, Cardiothoracic, Oncology, Stroke, Orthopedic and ICU patients. Actively participate din Nursing Competency for Back Training.

Therapy Clinical Supervisor

HealthSouth Corporation
01.2001 - 01.2002

Proven ability to manage the daily operations and efficiency of a 24 bed rehabilitation unit. Responsible for assuring effective and efficient delivery of care for nine therapists including PT, OT, SLP and rehab aides. Participated in program development, PPS, and teaching on the rehab unit.

Center Coordinator of Clinical Education

HealthSouth Corporation
09.2000 - 01.2002

Responsible for coordinating student clinical affiliations throughout the United States and International Students. Liaison between student, clinical instructor, and Academic Coordinator of Clinical Education to provide a positive learning experience towards entry level Physical Therapy.

Staff Physical Therapist

HealthSouth Corporation
03.1998 - 12.2001

Responsible for providing quality patient care in the area of evaluative and therapeutic services which assist the patient in achieving functional independence. Clinical experience includes: Brain Injury and Stroke, Cardiopulmonary, Orthopedic, Spinal Cord, Amputee, and Oncology with service focus on young adult, middle adult and geriatric populations.

Education

Master of Physical Therapy - Physical Therapy

Saint Louis University
St Louis, MO
12.1997

Bachelor of Science - Exercise Science

Saint Louis University
St Louis, MO
05.1996

Skills

    • Patient Eligibility Requirements
    • Evaluating Quality of Care
    • Patient Needs Assessment and Referral
    • Building Rapport and Credibility
      • Caring and Empathetic
      • Patient and family advocacy
      • Medical record review
      • Clinical assessment

Certification

  • Massachusetts Licensed Physical Therapist-Board of Allied Health Professions, 1998
  • Credentialed Clinical Instructor-APTA, 1999


Timeline

Clinical Liaison

Spaulding Rehabilitation Hospital
10.2014 - Current

Rehabilitation Manager

Therapy Resource Management
10.2012 - 09.2014

Physical Therapist

Therapy Resource Management
10.2009 - 09.2012

Per Diem Physical Therapist

Care Group Home Care
01.2006 - 01.2007

Rehabilitation Therapy Supervisor

Boston Medical Center
01.2003 - 01.2006

Staff Physical Therapist

Boston Medical Center
01.2002 - 12.2003

Therapy Clinical Supervisor

HealthSouth Corporation
01.2001 - 01.2002

Center Coordinator of Clinical Education

HealthSouth Corporation
09.2000 - 01.2002

Staff Physical Therapist

HealthSouth Corporation
03.1998 - 12.2001

Master of Physical Therapy - Physical Therapy

Saint Louis University

Bachelor of Science - Exercise Science

Saint Louis University
  • Massachusetts Licensed Physical Therapist-Board of Allied Health Professions, 1998
  • Credentialed Clinical Instructor-APTA, 1999


Elayne Riveros