Elba Escamilla
Anchorage,AK
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and patient service at Fred Meyer Pharmacy. Excelled in medication dispensing and insurance billing, boosting efficiency by 30%. Skilled in team collaboration and HIPAA compliance, adept at training and supervising staff to achieve peak performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Fred Meyer Pharmacy
10.2011 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Billing insurance.
- Supervised 10 pharmacy technicians and coordinated day-to-day assignments.
- Ordering supplies.
- Training new technicians.
Education
High School Diploma -
Anchorage West High School
Anchorage, AKSkills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Answering customer questions
- Medication Dispensing
- Patient confidentiality
- Prescription Filling
- Insurance Verification
- Supply Restocking
- Pharmacy Ethics
- HIPAA
- Pharmacology knowledge
Accomplishments
- Increased customer retention90% by delivering top-notch customer service from prescription drop-off to pick-up.
- Processed and filled over 400 prescriptions per day.
- Improved customer service standards by 87%.
- Traineed 10 new pharmacy technicians on pharmacy policies, procedures and best practices. in the last 2 years.
Certification
- CPhT - Certified Pharmacy Technician
Languages
Spanish
Full Professional
Timeline
Pharmacy Technician
Fred Meyer Pharmacy
10.2011 - Current
High School Diploma -
Anchorage West High School
Similar Profiles
Marina SalazarMarina Salazar
Pharmacy Technician at Fred Meyer PharmacyPharmacy Technician at Fred Meyer Pharmacy
Anya BurksAnya Burks
Pharmacy Technician at Fred Meyer PharmacyPharmacy Technician at Fred Meyer Pharmacy
Kristin Denning, PharmDKristin Denning, PharmD
Pharmacy Manager at Fred Meyer PharmacyPharmacy Manager at Fred Meyer Pharmacy
Angeline ChaseAngeline Chase
Pharmacy Technician at Fred Meyer PharmacyPharmacy Technician at Fred Meyer Pharmacy
Tricia WentzTricia Wentz
Housekeeping Operations Manager at NANA Management Services, NMSHousekeeping Operations Manager at NANA Management Services, NMS