Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elba Gonzalez

Ashburn,VA

Summary

I am a passionate individual seeking full-time employment in the beauty industry. I have experience working as a stylist, customer service
representative, and sales professional. My work experience has given me a mastery of me a wide range of skills to tackle the day-to-day operations of a salon with poise, positivity, and creativity.

Overview

8
8
years of professional experience

Work History

General Store Manager

Journeys Shoes
Fairfax, VA
03.2024 - Current
  • Train and develop a successful sales team. Ensure all company initiatives are properly implemented and to the standard of company direction.
  • Supervise and manage all aspects of daily store operations. Plan weekly staffing schedules in compliance with schedule policy.
  • Increase total sales up to 35% over comparable store sales this year.
  • Maintaining company SOP while exceeding the KPI for company standards.
  • Receive 8 sales-driven awards for exceeding sales goals and company core values and expectations.

Part‑time Key Holder 

Salon Centric
Sterling, VA
10.2023 - 02.2024
  • Open and close store, perform inventory tasks, maintain a clean and organized store, tracks daily sales goals.
  • Costumer service tasks: Upselling products, educate stylists on new products to use in their salons.
  • Social media management: Create marketing content on Instagram and Facebook. Create new sales and marketing strategies.
  • Sales: Networks with salons and stylists to boost store traffic, makes sales calls to costumers about product launches and in-store sales.

Freelance Hairstylist

Self-employeed
Ashburn, VA
05.2022 - 10.2023
  • Maintain inventory to provide quality services to contracted events.
  • Create social media marketing campaign to build clientele and contracting gigs

Independent Contractor Hairstylist

Running with Scissors
Ashburn, VA
06.2020 - 05.2022
  • Maintain product inventory, performed full hair service at home.
  • Cared for all client needs while maintaining a safe environment for clients during the pandemic.

Apprentice and Front Desk Coordinator

AOC Salon
Norfolk, VA
08.2019 - 03.2020
  • Open and close salon. Clean and care for client needs when stylist was busy, check clients in and out. Sell products according to client needs.
  • Receive Master Certification in cutting. Top product sales for the months of September and October of 2019.

Hairstylist and Social Media Manager

Evolve Salon and Spa
Ashburn, VA
06.2018 - 07.2019
  • Attend to all clients' hair needs.
  • Upsell products and services, all salon stylists' and estheticians' skills, with the purpose of creating more traffic into the business.
  • Top product sales for October, November, and December 2018.

Assitand and Front Desk Coordinator

The Fringe Salon
Norfolk, VA
09.2017 - 05.2018
  • Clean salon and care for clients' needs when stylists are busy.
  • Check out clients, and open and close the salon.
  • Upsell products according to client needs.

Hairstylist and Beauty Advisor

Ulta Beauty Inc.
Virginia Beach, VA
10.2016 - 09.2017
  • Attend to all client hair needs. Perform hair services.
  • Help customers select the right products for hair, skin, and makeup-related needs.
  • Upsell products for maximum profit.

Assistant and Front Desk Coordinator

Radiance Salon & MedSpa
Ashburn, VA
05.2016 - 10.2016
  • Clean salon and care for client needs when stylists were busy.
  • Check out clients.
  • Upsell products and services.

Education

Cosmetology Certificate - Cosmetology

Paul Mitchell The School
Tysons Corner, VA
10-2015

Advanced Diploma - General Studies

Briar Woods High School
Ashburn, VA
05-2012

Skills

  • Social Media Management
  • Social Media Content Creation
  • Experience with POS Systems
  • Native Proficiency in Spanish
  • Active Listener
  • Customer Service
  • Hair and Skincare
  • Inventory Tracking
  • Staff Training
  • Schedule Management
  • Staff Management
  • Sales skills

Languages

Spanish
Native/ Bilingual

Timeline

General Store Manager

Journeys Shoes
03.2024 - Current

Part‑time Key Holder 

Salon Centric
10.2023 - 02.2024

Freelance Hairstylist

Self-employeed
05.2022 - 10.2023

Independent Contractor Hairstylist

Running with Scissors
06.2020 - 05.2022

Apprentice and Front Desk Coordinator

AOC Salon
08.2019 - 03.2020

Hairstylist and Social Media Manager

Evolve Salon and Spa
06.2018 - 07.2019

Assitand and Front Desk Coordinator

The Fringe Salon
09.2017 - 05.2018

Hairstylist and Beauty Advisor

Ulta Beauty Inc.
10.2016 - 09.2017

Assistant and Front Desk Coordinator

Radiance Salon & MedSpa
05.2016 - 10.2016

Cosmetology Certificate - Cosmetology

Paul Mitchell The School

Advanced Diploma - General Studies

Briar Woods High School

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Elba Gonzalez