Elba Pelayo
ONTARIO,CA
Summary
Highly motivated and dedicated medical assistant with a strong academic background and honors achievements. Seeking to leverage clinical skills and academic excellence to provide exceptional healthcare services in a dynamic medical setting.
Overview
11
11
years of professional experience
Work History
Medical Records Specialist
Second Image National
01.2018 - 06.2021
- Records department goal 5,000 index daily; recognized for indexing 20,000 daily
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
Medical Assistant
Industrial Orthopedics- David H. Payne
06.2012 - 01.2018
- Managed approximately 70 patients daily
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
- Collaborated with interdisciplinary healthcare teams to coordinate care for patients in various settings.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within local area.
- Oriented and trained new staff on proper procedures and policies.
- Liaised with patients and addressed inquiries, appointment requests, and billing questions.
Medical Assistant
West Coast Medical Center
08.2010 - 01.2012
- Managed approximately 80 patients daily
- Obtained patient medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed phlebotomy tasks efficiently while ensuring minimal patient discomfort during blood collection procedures.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed EKGs and other tests based on patient presentation in office.
Education
Associate of Science - Chemistry/Mathematics
Mt. San Antonio Community College
Walnut, CA06.2024
Skills
- Medical Records Indexing
- Community advocate
- Patient-focused care
- Cross-cultural collaboration
- Innovation and Creativity
- Attention to Detail
- Blood collection techniques
- Medical terminology knowledge
- Goal Minded
- Relationship Building
- Injection Administration
- Spanish speaking
Languages
Spanish
Native or Bilingual
Timeline
Medical Records Specialist
Second Image National
01.2018 - 06.2021
Medical Assistant
Industrial Orthopedics- David H. Payne
06.2012 - 01.2018
Medical Assistant
West Coast Medical Center
08.2010 - 01.2012
Associate of Science - Chemistry/Mathematics
Mt. San Antonio Community College
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