Elberto Scott
Dallas
Summary
Adept at enhancing operational efficiency and financial management, I leveraged Microsoft Excel and strategic financial planning to improve reporting accuracy by 30% at the Department of Veterans Affairs. My strong teamwork and problem-solving skills facilitated cross-departmental collaboration, significantly boosting productivity and compliance with regulatory standards.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10+ years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
6
6
years of professional experience
Work History
Shared Administrative Associate
Department of the Treasury/IRS
07.2024 - 02.2025
- Coordinated scheduling and communication efforts to streamline office operations.
- Managed administrative tasks, ensuring timely completion of assignments.
- Facilitated smooth office operations by organizing files and documents.
- Improved efficiency by implementing effective filing systems and protocols.
Medical Supply Technician
Department of Veterans Affairs / CWT Program
05.2024 - 07.2024
- Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
- Trained junior staff members in proper supply chain practices, enhancing their knowledge base and skill set for greater contributions to the team''s success.
- Used identification tags, stamps and electronic marking tools to mark stock items.
- Coordinated logistics activities for seamless transportation of goods from suppliers to end-users, minimizing delays and disruptions.
- Implemented a more effective system for tracking expiration dates, reducing instances of expired products being used in patient care.
- Conducted thorough research on new medical products, staying informed about industry advancements that could benefit the facility''s operations or patient outcomes.
Financial Management Analyst
Department of Veteran Affairs/NCA
08.2023 - 03.2024
- Implemented internal controls and complied with Integrated Financial and Acquisitions Management Systems (iFAMS) regulations for financial management.
- Recorded, interpreted and communicated financial data and plans using Integrated Financial and Acquisitions Management Systems (iFAMS) software.
- Handled payments and disbursements training for customers.
- Enhanced financial reporting accuracy by streamlining data collection and analysis processes.
- Improved month-end close process by identifying inefficiencies and implementing solutions that reduced time spent on manual tasks.
Administrative Program Specialist
Department of Veterans Affairs/NCA
03.2022 - 08.2023
- Collaborated with various departments to ensure seamless integration of program initiatives within the organization.
- Established strong relationships with external partners, securing resources vital to the success of the program initiatives.
- Monitored performance metrics regularly to assess progress toward goals, making data-driven decisions to improve outcomes.
- Improved interdepartmental communication with regular meetings and detailed reports on program updates.
- Prepared comprehensive reports for senior leadership, highlighting key insights from program evaluations and recommendations for improvement.
- Evaluated policies periodically to identify areas requiring revisions or updates based on changing organizational needs.
- Responded to any emergencies as instructed and with utmost efficiency.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Developed an effective communication system between employees and supervisors for prompt resolution of any scheduling conflicts or discrepancies.
- Trained staff on proper usage of timekeeping tools, promoting consistency across departments and teams.
- Streamlined records retrieval processes, reducing time spent searching for information.
- Maintained strict compliance with federal, state, and industry-specific record retention requirements through thorough monitoring and reporting processes.
- Advised senior management on strategic decisions related to privacy issues, supporting informed decision-making at all levels of the organization.
- Enhanced privacy compliance by developing and implementing comprehensive policies and procedures.
Management Analyst (MA)
Department of Veterans Affairs/NCA
03.2021 - 03.2022
- Enhanced operational efficiency by analyzing business processes and recommending improvements.
- Identified key performance indicators to improve organizational decision-making.
- Streamlined workflows for increased productivity and reduced operational costs.
- Developed comprehensive reports, providing insights into company performance.
- Recommended strategic initiatives for enhancing organizational efficiency, increasing overall productivity.
- Analyzed business operations to identify improvement opportunities and streamline processes.
- Developed strategic plans for optimizing resource allocation and cost reduction.
- Improved organizational efficiency by conducting thorough analyses of business procedures.
- Enhanced decision-making with comprehensive data analysis and reporting.
- Evaluated procurement needs and projected expenditures.
- Facilitated cross-department communication to ensure consistent understanding of budgetary goals and constraints.
Program Support Assistant (OA)
Department of Veteran Affairs/NCA
06.2020 - 03.2021
- Streamlined program operations by coordinating administrative tasks effectively.
- Provided technical support for enhancing program efficiency.
- Improved communication flow with timely distribution of information.
- Assisted program managers with data analysis to support decision-making.
- Facilitated smooth program execution by organizing resources and materials.
- Enhanced team productivity by maintaining accurate records and documentation.
Cemetery Technician
Department of Veteran Affairs/NCA
05.2019 - 06.2020
- Conducted routine maintenance to ensure optimal equipment function.
- Improved system reliability by troubleshooting and repairing faulty equipment.
- Performed diagnostics for minimizing equipment downtime.
- Enhanced operational efficiency with regular equipment inspections.
Cemetery Caretaker
Department of Veteran Affairs/NCA
02.2019 - 05.2019
- Boosted productivity through proper training of new staff members on cemetery procedures and safety protocols.
- Cultivated strong community relationships through participation in outreach events and educational programs about the cemetery''s history.
- Removed snow from sidewalks, public walkways and stairways.
- Collaborated effectively with funeral home directors to coordinate seamless service transitions from wake to burial ceremonies.
- Optimized record-keeping systems to ensure accurate tracking of plot ownership, burial locations, and maintenance logs.
- Ensured timely burials with efficient coordination of interment schedules and resources.
- Supported grieving families with compassionate assistance during funeral services and burial arrangements.
Education
Associate of Applied Science - Robotics
Baltimore City Community College
Baltimore, MD05-2018
Skills
- Office management
- Data entry
- Record keeping
- Appointment scheduling
- Safety training
- Workplace safety
- Hazard identification
- Occupational safety
- Microsoft office
- Audit preparation
- Retention scheduling
- File maintenance
- HIPAA compliance
- Incident response planning
- Data encryption techniques
- Data mapping
- Heavy lifting
- Grounds maintenance
- First aid training
- Technical troubleshooting
- Problem solving
- System diagnostics
- Equipment maintenance
- Budget planning
- Report preparation
- Monthly reporting
- Budget forecasting
- Strategic financial planning
- Microsoft Excel
- Financial and operational reporting
- Financial management
- Financial statement analysis
- Teamwork and collaboration
- Multitasking and organization
- Scheduling management
Timeline
Shared Administrative Associate
Department of the Treasury/IRS
07.2024 - 02.2025
Medical Supply Technician
Department of Veterans Affairs / CWT Program
05.2024 - 07.2024
Financial Management Analyst
Department of Veteran Affairs/NCA
08.2023 - 03.2024
Administrative Program Specialist
Department of Veterans Affairs/NCA
03.2022 - 08.2023
Management Analyst (MA)
Department of Veterans Affairs/NCA
03.2021 - 03.2022
Program Support Assistant (OA)
Department of Veteran Affairs/NCA
06.2020 - 03.2021
Cemetery Technician
Department of Veteran Affairs/NCA
05.2019 - 06.2020
Cemetery Caretaker
Department of Veteran Affairs/NCA
02.2019 - 05.2019
Associate of Applied Science - Robotics
Baltimore City Community College
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