Summary
Overview
Work History
Education
Skills
Timeline
Server

Eldana Teferi

Everett

Summary

Proactive and adaptable, I excelled at Wonder Sports Bar by leveraging exceptional customer service and multitasking skills to enhance guest satisfaction and streamline operations. My ability to maintain composure in fast-paced environments and collaborate effectively with team members led to a noticeable improvement in service efficiency and customer loyalty.

Overview

1
1
year of professional experience

Work History

Server

Wonder Sports Bar
11.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Crew Member

Chipotle Mexican Grill
10.2023 - 01.2024
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

High School Diploma -

Mariner High School
Everett, WA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Team collaboration
  • Performance improvement
  • Task prioritization
  • Multitasking and organization
  • Positive guest interactions
  • Team member support
  • Calm demeanor
  • Positive and professional
  • Team player
  • Adaptable and flexible

Timeline

Server

Wonder Sports Bar
11.2023 - Current

Crew Member

Chipotle Mexican Grill
10.2023 - 01.2024

High School Diploma -

Mariner High School

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Eldana Teferi