Making specific recommendations based on a customer’s wants and needs
Taking initiative in handling non-sale duties (opening/closing, inventory adjustment, defects, mark downs, organizing back stock)
Learning new product knowledge, and finding the best way to dispense that to customers
Finding products that I’m excited to tell people about in every different category
Striving to make connections with customers, so that I can meet them at their comfort level, and give them everything they need to know to make their most informed decision.
Sales Lead
Lovers Redmond
Redmond, WA
11.2023 - 04.2024
Making specific recommendations based on a customer’s wants and needs
Taking initiative in handling non-sale duties (opening/closing, inventory adjustment, defects, mark downs, organizing back stock)
Learning new product knowledge, and finding the best way to dispense that to customers
Finding products that I’m excited to tell people about in every different category
Striving to make connections with customers, so that I can meet them at their comfort level, and give them everything they need to know to make their most informed decision.
Shift Supervisor
Snarfs Broomfield
Broomfield, CO
08.2022 - 06.2023
Prepared food to expected safety standards.
Stocking the store after a shipment
Worked at the Register, handling currency and answering customer questions
Prepped variety of proteins and vegetables using a deli slicer
Opening and Closing managerial duties
Dealt with customer complaints as the acting manager, and provided the satisfaction that I was allowed to by upper management
Shift Supervisor/Sandwich Maker
Snarfs Westminster
Westminster, CO
08.2021 - 07.2022
Promoted to Supervisor after 3 months, and have received some Assistant Manager Training
Prepared food to expected safety standards
Selected by Upper Management to attend Company Wide Training on a new POS, and taught and troubleshooted implementation of the new system at the store level.
Utilized the register to take payment, counted currency at beginning and end of day
Prepped variety of proteins and vegetables using a deli slicer
Opening and Closing managerial duties
Experience ordering Shipment, taking into account expiration dates and quantity of items, and stocking the store after shipment arrives.
Experience doing Inventory, to be checked by Corporate against sales, waste, and orders
Dealt with customer complaints as the acting manager, and provided satisfaction to them to the best of my ability
Cold Presser
Clean Juice
Denver, CO
12.2020 - 05.2021
Took initiative in deciding which juices needed to be pressed on most days.
Prepped bulk amounts of different fruits and veggies.
Operated a cold press machine.
Organized and Put Away shipments of fresh produce.
Occasionally helped in the front when necessary.
Sales Associate
Journeys
Denver, CO
09.2019 - 03.2021
Used the taught strategies to retain or build a sale.
Worked on different ways to get people to sign up for the Journeys mailing list.
Organized and Put shipment away.
Kept the back room organized by Style and Size.
Crew
Five Guys
Plano, TX
11.2017 - 07.2019
Prepared food following procedures for safe food handling and quality presentation.
Maintained standards of customer service during high-volume, fast-paced operations
Mastered point-of-service computer system for automated order taking.
Handled currency and credit transactions quickly and accurately.
Resolved complaints promptly and professionally.
Took initiative to find extra tasks when scheduled duties were completed.