Kristan Long
Cleveland,OH
Summary
Results-driven Sales Lead with proven abilities in cross-selling, sales planning, and customer retention. Demonstrated success in driving team performance and maximizing revenue through strategic initiatives.
Overview
5
5
years of professional experience
Work History
Full Time Sales Lead
American Eagle Outfitters, Inc
26300 Cedar Rd
08.2021 - Current
- Led sales team in achieving quarterly goals through strategic planning and execution.
- Trained and mentored new sales associates to enhance product knowledge and customer service skills.
- Analyzed sales data to identify trends, adjusting strategies to maximize revenue potential.
- Developed visually appealing merchandise displays to drive customer engagement and sales conversions.
- Collaborated with management to implement promotional events that increased foot traffic and brand awareness.
- Ensured compliance with company policies and standards while fostering a positive work environment.
- Delivered exceptional customer service, resolving issues promptly to enhance overall shopping experience.
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Sales Intern
Simply Sexy Boutique
5158 Wilson Mills Rd
01.2026 - 04.2026
- Assisted in maintaining inventory levels and product displays to enhance customer experience.
- Engaged with customers to understand needs and provide personalized product recommendations.
- Supported daily sales operations through cash handling and transaction processing accuracy.
- Collaborated with team members to implement promotional strategies that increased foot traffic.
- Contributed to visual merchandising efforts, enhancing store aesthetics and product visibility for improved sales performance.
Education
Bachelor of Science - Fashion Merchandising
Kent State University
Kent, OH12-2026
Skills
- Cross-selling techniques
- Stockroom management
- Sales planning
- Lead generation
- Upselling strategies
- Customer retention
Timeline
Sales Intern
Simply Sexy Boutique
01.2026 - 04.2026
Full Time Sales Lead
American Eagle Outfitters, Inc
08.2021 - Current
Bachelor of Science - Fashion Merchandising
Kent State University