Wesley Kinard
Maben,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hardworking and reliable manager with strong ability in customer service . Offering iniquity [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Overview
19
19
years of professional experience
Work History
Full Time Sales Lead
Dollar General Store
Mathiston, MS
09.2023 - Current
- Reviewed customer data to determine potential new markets and target customers.
- Assisted in developing promotional materials such as brochures, flyers.
- Maintained relationships with existing clients by providing product updates and information.
- Monitored competitor activities to stay ahead of the competition in terms of pricing, products.
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Provided training sessions for new employees on sales techniques, procedures.
- Identified opportunities to improve processes related to the sale of products or services.
- Prepared detailed forecasts for future sales volumes based on past trends.
- Managed a team of 10+ sales representatives, providing guidance and support.
- Analyzed customer feedback to identify areas for improvement in products and services.
Project Coordinator
Kinard Roofing llc
Columbus, MS
09.2013 - 09.2022
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Managed communication channels between various teams involved in the execution of complex projects.
- Provided direction, guidance and support to team members throughout the duration of projects.
Ophthalmic Laboratory Technician
Brooks eye center
Columbus, MS
02.2009 - 09.2013
- Processed and designed lenses following established protocols while adhering to strict safety standards.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Conducted quality control testing on incoming materials to ensure accuracy of results.
- Provided feedback on product performance based on test results obtained from experiments conducted.
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Achieved cost-savings by developing functional solutions to problems.
- Leveraged customer service skills and newest technology to input and compile data gathered from various sources.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Answered numerous calls per shift to assist with customer questions and concerns.
Assistant Manager
American Eagle Outfitters, Inc
Birmingham, AL
04.2006 - 09.2008
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Delegated daily tasks to team members to optimize group productivity.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Education
Associate of Science - Nursing
Shelton State Community College
Tuscaloosa, AL05-2004
Bachelor of Science - Nursing
Mississippi University For Women
Columbus, MSSkills
- Stockroom Management
- Sales Closing
- Key Account Management
- Closing Techniques
- Sales Planning
- Business Development
- Relationship Selling
- Account Management
- Revenue Generation
- Performance Management
- Sales Strategy
- Upselling Strategies
- Competitor Analysis
Timeline
Full Time Sales Lead
Dollar General Store
09.2023 - Current
Project Coordinator
Kinard Roofing llc
09.2013 - 09.2022
Ophthalmic Laboratory Technician
Brooks eye center
02.2009 - 09.2013
Assistant Manager
American Eagle Outfitters, Inc
04.2006 - 09.2008
Associate of Science - Nursing
Shelton State Community College
Bachelor of Science - Nursing
Mississippi University For Women