Eleanor Fortier
Panama city,FL
Summary
Dedicated worker with proven customer service skills, adept at multitasking and effective communication. Committed to enhancing guest experiences through efficient service and teamwork. I am a very fast learner and open to new experiences.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Travel Agent
E&M ESR
Panama City, FL
02.2024 - 06.2025
- I traveled to cvs in our 7 surrounding states to complete orders
- Conducted inventory checks to ensure stock accuracy
- Replaced low selling products with that of more selling potential
- Processed sales using tablet point of sale technology
- Tracked employee time to ensure accurate payroll processing
- Maintained data and records for easy access and retrieval
- Drove to various locations for business purposes
- Long periods of sitting
Server
Carrabba's Restaurant
Panama City Beach, Florida
04.2020 - 11.2023
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed food and drink orders accurately and efficiently.
- Resolved guest inquiries and concerns to enhance overall dining experience.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash transactions and processed payments using point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Cracker Barrell
Panama City, Florida
09.2018 - 03.2020
- Provided excellent customer service to ensure satisfaction.
- Assisted guests with menu selections and offered recommendations based on preferences.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Maintained cleanliness and organization of dining area and service stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Waffel House
Panama City, Florida
08.2017 - 06.2018
- Set up tables in between patrons to reduce wait times.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared checks, itemizing total meal costs and taxes.
- Informed customers of daily specials and signature menu items.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Greeted guests and provided menus.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
Education
Bachelor of Science - Business Administration
Post University
Waterbury, CT05-2027
Skills
- Customer service
- Team collaboration
- Inventory management
- Time management
- Service promotion
- Administrative tasks
- Point of sale
- Effective communication
- Food safety
- Team member support
- Food running
- Point of sale (POS) system operations
- Buffet setup and takedown
- Dining customer service
- Multitasking and organization
- Suggestive selling
- Responsible beverage service
- High volume dining
- Table bussing
- Take-out service
Certification
- driver license
Timeline
Travel Agent
E&M ESR
02.2024 - 06.2025
Server
Carrabba's Restaurant
04.2020 - 11.2023
Server
Cracker Barrell
09.2018 - 03.2020
Server
Waffel House
08.2017 - 06.2018
Bachelor of Science - Business Administration
Post University