Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Eleanor Harris

Sparks,NV

Summary

I am energetic and committed to maintaining the highest quality of customer excellence. I have been recognized for providing exceptional leadership and customer service. I am detail-oriented, responsible, dependable and a good interpersonal communicator with good multitasking abilities.

Overview

18
18
years of professional experience

Work History

Recovery Department (Seasonal)

Macy's
Reno, NV
10.2023 - 12.2023
  • Worked closely with sales associates to complete tasks.
  • Used Point of Sale register system to complete transactions.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Responded to customer inquiries and delivered appropriate information.

USBC Brackets Department

ManpowerGroup
Reno, NV
04.2023 - 06.2023
  • Greeted customers and answered any questions they had about the brackets products and services.
  • Operated cash register efficiently.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawer at the beginning/end of shift to ensure that amounts were correct.
  • Provided excellent customer service and promoted loyalty programs.

Customer Service Rep/Ambassador

Manpower LV & Dakota Events LLC
Henderson, Nevada
09.2015 - 01.2020
  • Addressed customers courteously using suitable methods and problem-solving skills.
  • Greeted and welcomed international clients to events, meetings and conferences.
  • Offered exceptional customer service to differentiate and promote company brand.

Customer Service Representative

Eastridge Personnel Of Las Vegas
Las Vegas, Nevada
09.2015 - 01.2020
  • Delivered personalized customer service relating to questions and inquiries at an Amazon convention that hosted 40k attendees.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Performed administrative tasks such as paperwork, updating databases and generating reports.

Payroll Coordinator

PRG (Production Resource Group)
Las Vegas, Nevada
01.2006 - 08.2015
  • Analyzed and responded to inquiries from employees regarding paycheck amounts, deductions and direct deposits.
  • Processed weekly payroll for over 500 employees; ensuring accuracy and compliance with federal, state, and local regulations.
  • Maintained accurate records of payroll transactions and employee information in the HRIS system.
  • Provided support to employees regarding issues related to their paychecks or other payroll matters.

Education

Some College (No Degree) -

CSN
Las Vegas, NV

Some College (No Degree) -

University of Phoenix
Tempe, AZ

Skills

  • Cash Handling
  • Credit Card Payment Processing
  • Retail Sales
  • Customer Service
  • Brand Loyalty
  • Problem-Solving Ability
  • Multi-Line Phone Talent
  • Digital Literacy
  • Loss Prevention
  • Customer Engagement

References

References available upon request

Timeline

Recovery Department (Seasonal)

Macy's
10.2023 - 12.2023

USBC Brackets Department

ManpowerGroup
04.2023 - 06.2023

Customer Service Rep/Ambassador

Manpower LV & Dakota Events LLC
09.2015 - 01.2020

Customer Service Representative

Eastridge Personnel Of Las Vegas
09.2015 - 01.2020

Payroll Coordinator

PRG (Production Resource Group)
01.2006 - 08.2015

Some College (No Degree) -

CSN

Some College (No Degree) -

University of Phoenix

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Eleanor Harris