Eleanor Jaeger
Poquoson,VA
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
17
17
years of professional experience
Work History
Caregiver for My Father
Myself
Williamsburg, VA
11.2022 - 07.2024
- Administered prescribed medications promptly according to care plan guidelines.
- Monitored vital signs, including blood pressure and heart rate, for health management.
- Assisted with feeding and prepared meals tailored to dietary restrictions.
- I drove him to medical appointments and social events for better care accessibility.
- Conducted light housekeeping tasks, including laundry and changing linens, to maintain cleanliness.
Colonial Fleet Service
Will Jaeger
Williamsburg, VA
05.2012 - 11.2022
- Resolved customer complaints efficiently while maintaining professionalism.
- Performed monthly audits of shop operations to identify improvement areas.
- Oversaw daily shop operations, ensuring effective workflows and high customer satisfaction.
- Processed payments, calculated taxes, and prepared invoices for customers accurately.
- Maintained optimal inventory levels by ordering stock as necessary.
Personal Assistant
Colonial Accounting
Williamsburg, VA
07.2007 - 06.2012
- Managed transportation for children to school, appointments, and extracurricular events.
- Ensured meal planning adhered to dietary guidelines while addressing allergies.
- Communicated regularly with parents about children's progress and milestones.
- Handled incoming calls and documented messages promptly.
Education
High School Diploma -
Bergenfield High School
Bergenfield, NJ06-1990
Skills
- Customer service
- Organizational skills
- Scheduling
- Creative problem solving
- Multitasking
- Microsoft Office proficiency
- Communication skills
- Record keeping
- Supply restocking
References
References available upon request.
Timeline
Caregiver for My Father
Myself
11.2022 - 07.2024
Colonial Fleet Service
Will Jaeger
05.2012 - 11.2022
Personal Assistant
Colonial Accounting
07.2007 - 06.2012
High School Diploma -
Bergenfield High School
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