Eleanor Shirer
Metairie,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead VIP Hospitality Host
New Orleans Steamboat Company
03.2023 - Current
- Greets all guests and assists with any questions or needs during their cruise
- Trains all new hires on process for VIP program and all cruises
- Manages and orders inventory for special events and VIP guests
- Assists in planning of holiday cruises
- Works closely with sales and marketing department to develop new and exciting ideas for VIP program
- Ensures all requests (special occasions, dietary requests, etc.) are accommodated.
Bartender, Server
Rock Paper Taco
07.2022 - 12.2022
- Mixes and serves beverages for customers according to standard recipes
- Ensures clean environment for customers and coworkers
- Builds rapport with guests, offers tastings, and delivers food and drinks quickly
- Maintains accurate and secure cash drawers.
Marketing Clerical Analyst
Geico Local Office
11.2021 - 03.2022
- Updates and records marketing leads spreadsheet
- Collaborates with marketing creative
- Provides assistance to current policyholders and prospective customers
- Handles office duties and answers phone calls.
Operations Supervisor
The Big Squeezy
06.2021 - 11.2021
- Supervises day-to-day operations and sales
- Ensures efficient production of store products
- Collaborates with Operations Manager on daily tasks
- Trains new hires in policies, procedures, and safety regulations
- Consults customers in achieving dietary goals through product education.
Program Assistant
LSU UREC
12.2020 - 05.2021
- Completes daily tasks assigned by Fitness and Wellness Coordinators
- Partakes in interviewing process for new hires
- Creates new and innovative ideas to promote staff cohesion
- Organize and develop new fitness events and programs.
Personal Trainer
LSU UREC
10.2020 - 05.2021
- Nationally recognized American Council of Exercise certification of Personal Training
- Works with clients to build individualized exercise plans
- Maintains safety and order during client sessions
- Motivates and encourages clients to reach their goals.
Education
Bachelor of Science - Psychology
Louisiana State University
Baton Rouge, LA05.2021
Skills
- Shift Management
- Excellent customer service
- Service prioritization
- Staff Coordination
- Customer-Oriented
- Calendar and Scheduling Software
- Active Listening and Communication
- VIP handling
- Staff Training
- Team Management
- Public Speaking
References
- Carolyn Tymchak, Food and Beverage Manager, New Orleans Steamboat Company, (903) 748- 4777
- Renée Coleman, Director of Public Events/ Artist Manager, Republic NOLA, (225) 678- 7101
- Rachel Hammond, Director of Distribution & Marketing, City Sightseeing New Orleans, (504) 495-2593
Certification
- ServSafe
- CPT - Certified Personal Trainer
Affiliations
- Public Events/ Marketing Intern, Ragency, Republic NOLA
Timeline
Lead VIP Hospitality Host
New Orleans Steamboat Company
03.2023 - Current
Bartender, Server
Rock Paper Taco
07.2022 - 12.2022
Marketing Clerical Analyst
Geico Local Office
11.2021 - 03.2022
Operations Supervisor
The Big Squeezy
06.2021 - 11.2021
Program Assistant
LSU UREC
12.2020 - 05.2021
Personal Trainer
LSU UREC
10.2020 - 05.2021
Bachelor of Science - Psychology
Louisiana State University
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