Eleanor White
Brownsville,Tx
Summary
Accomplished AB honor student with a 3.4 GPA, showcasing unwavering commitment to academic excellence throughout high school. Boasting a solid educational background and an authentic drive to assist others, ready to contribute significantly in future pursuits. Seeking an environment that embodies these qualities and values, where can make a meaningful impact.
Overview
4
4
years of professional experience
Work History
Manager
Pop-I Icecream
02.2023 - Current
- Managed a team of 3 employees to ensure customer satisfaction and quality
- Made sure that food quality was maintained and kept up with correct standards
- Used word documents for reordering products and checking inventory
- Maintained customer satisfaction through communication and understanding.
Team Member
Stripes
Brownsville, Tx
05.2022 - 02.2023
- Worked as a team for customer satisfaction
- Made sure to meet the end of the month deadline for food sales
- Kept up with all the work orders with excellent customer service
- Managed the team for precise delivery and quality.
CSR
Teleperformance
Brownsville, TX
10.2020 - 03.2022
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Education
High School Diploma -
Rivera Early College Highschool
06.2020
Skills
- Effective Communication
- Flexibility
- Dependability
- Time management
- Customer service
- Active listening
Accomplishments
I helped out a student of mine back in high school get top 20 by helping her write her essay about helping people
Priorworkexperience
- Team Member, Stripes, 05/01/22, 02/01/23, Worked as a team for customer satisfaction, Made sure to meet the end of the month deadline for food sales, Kept up with all the work orders with excellent customer service, Managed the team for precise delivery and quality
- CSR at Teleperformance 10/01/20, 03/19/22 Excellent performance in customer service and active listening while I performed my tasks with helping customers. Managed my time with phone calls for dedicated customers and staff.
Timeline
Manager
Pop-I Icecream
02.2023 - Current
Team Member
Stripes
05.2022 - 02.2023
CSR
Teleperformance
10.2020 - 03.2022
High School Diploma -
Rivera Early College Highschool