Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eleanor Wilt

Virginia Beach,VA

Summary

Energetic Dog Groomer skillful in handling animals. Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments.

Overview

7
7
years of professional experience

Work History

Dog Groomer

Petsmart
02.2023 - Current
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Increased client retention through effective communication and understanding of pet owner preferences.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Contributed to business growth by offering personalized grooming packages that catered to specific breeds and pet sizes.
  • Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
  • Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
  • Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
  • Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.

Insurance Agent

GEICO
08.2022 - 01.2023
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.

Cell Lead

American Woodmark
01.2019 - 06.2022
  • Improved cell production efficiency by implementing lean manufacturing principles and optimizing work processes.
  • Led a team of technicians to achieve production targets, ensuring timely delivery of high-quality products.
  • Collaborated with cross-functional teams to identify bottlenecks and implement solutions, increasing overall operational efficiency.
  • Conducted root cause analysis for process deviations, leading to the implementation of corrective actions and continuous improvement initiatives.
  • Implemented quality control measures that improved product consistency while reducing defects in manufactured cells.
  • Established a culture of accountability among staff members through routine performance evaluations and constructive feedback.
  • Assigned manpower and allocated work.
  • Managed productivity, quality and process flow to meet requirements while ensuring customer satisfaction.
  • Maintained regular communication within departments to plan and execute production goals.
  • Trained and certified employees on various equipment operations.

Overnight Cashier

Walmart
11.2016 - 01.2019
  • Enhanced customer satisfaction by providing efficient and professional service during overnight shifts.
  • Streamlined transaction processes for quicker customer checkouts and reduced wait times.
  • Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Assisted in restocking shelves and merchandise displays, ensuring product availability throughout the night.
  • Collaborated with other team members to complete nightly tasks efficiently and effectively.
  • Handled cash, credit, and debit transactions accurately while adhering to company policies and procedures.
  • Resolved customer complaints and inquiries promptly, resulting in increased customer loyalty.
  • Managed inventory levels by conducting regular stock checks and reporting any discrepancies to management.

Education

Dog Groomer

Petsmart Academy
Norfolk, VA
07.2023

Graphic Design

The Art Institute of Pittsburgh
Pittsburgh, PA

Nail Technician

Award Beauty School
Hagerstown, MD
11.2010

Skills

  • Verbal and written communication
  • Hand-Eye Coordination
  • Customer Service
  • Safety Procedures
  • Price Negotiation
  • Relationship Building
  • Appointment Scheduling
  • Continuous Learning Attitude
  • Patience and Empathy
  • Work Planning
  • Adaptability
  • Organizational Skills

Timeline

Dog Groomer

Petsmart
02.2023 - Current

Insurance Agent

GEICO
08.2022 - 01.2023

Cell Lead

American Woodmark
01.2019 - 06.2022

Overnight Cashier

Walmart
11.2016 - 01.2019

Dog Groomer

Petsmart Academy

Graphic Design

The Art Institute of Pittsburgh

Nail Technician

Award Beauty School

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Eleanor Wilt