Elena (April) Perry
Summary
Dedicated, hard working with strong authoritative yet enthusiastic style. Eager to be out in the community and Passionate about supporting Local businesses. Coordinator of events, meetings and Utilizing public speaking, social media, strong verbal and written skills in order achieve goals with business and team. Committed to inspiring others as well as personal drive and self-confidence through motivational training and skills development. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence. Well-qualified Training Specialist at planning and implementing onsite, remote training and sales programs for over 30 years.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Independent Marketing Representative
PlanNet Marketing
2023.02 - Current
- Provide exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
- Manage trade show presence, maximizing exposure and generating valuable leads for followup.
- Collaborate and Manage a team of 72
- Provide training to Representatives on team to increase their knowledge of Marketing Strategies in order to meet their goals and objectives with their potential partners.
- Currently a Director In Training working towards 1 Star Director.
Independent Travel Agent
Inteletravel
2023.02 - Current
- Arrange travel accommodations for groups, couples, executives, and special needs clients.
- Provide exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Research new travel destinations, attractions, hotels and restaurants to increase services offered.
- Supervise payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Attend industry conferences and networking events to stay current on market trends, forging valuable connections with key players in the travel sector.
- Leverage social media channels to showcase client testimonials and share exciting travel opportunities, attracting new clientele and fostering a sense of community among existing customers.
- Improve overall revenue by upselling additional services such as excursions, insurance, and upgraded accommodations when appropriate.
- Advise customers on necessary travel documents and visa requirements to successfully reach planned destination.
- Follow up with customers to increase customer service with travel plans.
- Created promotional materials to increase visibility and attract larger market share.
Color/Flavor Lab Tech
CHARMS COMPANY
2013.08 - 2023.01
- Mixed Colors/Flavors according to a recipe to be sent out into the plant to be mixed to make the Candy
- Served on Safety Board for 1 year
- Rearranged Color Flavor Lab in order to be more efficient in conducting Inventory.
- Created Inventory Reports using Oracle Database
- Oversaw items in inventory and reordered before supplies diminished.
- Documented experimental procedures thoroughly, facilitating effective communication among team members.
- Assisted in the development of new testing methodologies, leading to more efficient workflows and reduced costs.
- Quality Control was performed in order to achieve production goals.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
Owner
It Is What It Is
2014.06 - 2017.10
- Sales of clothing, Jewelry, home decor etc
- Online and Media Sales
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Top Notch Driver Recruiting
Top Notch Driver Recruiting
2012.09 - 2013.05
- Pre qualifying drivers for OTR driving positions and submitting their applications to ten different truck driving companies.
Assistant Band Manager
Tony DIckerson & The Essential Band
2009.03 - 2013.03
- Promoting the band thru tv, radio, Facebook, Reverberation and media
- Sales of CD's & t-shirts
- In take coordinator of events, gigs, and meetings with other musicians and public.
Landscaper/Laborer
JLS Enterprises
2009.04 - 2012.01
- Landscaping designer-general lanscape & maintenance
- Operated various power tools & equipment
- Assisted management with decision making & keeping all customers happy.
Customer Service
Green Horizon Garden
2008.09 - 2008.11
- Seasonal work-Assisted clients with gardening needs & landscaping desires
- Operated various heavy duty equipment.
Customer Service Representative
Scholastic
2007.09 - 2008.02
- Seasonal work-Customer service Representative -Answering telephone, data entry, maintained customer service satisfaction.
Owner/Operator
Swings & Things
2000.01 - 2002.12
- Owner & operator- track & oversee all aspects of business, including estimation, purchasing, equipment management, job coordination, customer service, bookkeeping, inventory, accounting, taxes & payroll
- Assisted sales representatives made decisions suited best for business
- Hired and Coordinated work crews
- Operated various heavy-duty equipment.
Education
High School Diploma -
Covington High School
Covington, TN05.1990
John Robert Powers Modeling School
Memphis, TN10.1988
Skills
- Communications management
- Vendor Relationship Management
- Brand Promotion
- Brand Development
- Corporate Communications
- Customer Presentations
- Target Audience Analysis
- Social Media Best Practices
- Advertising Campaign Assessment
- Sales Presentations
- Data-driven
- CRM Management
- Target Market Identification
- Audience Engagement
- Business Development
- Advertising Campaigns
- Laboratory experience
- Accounts payable
- Oracle
- Accounting
- Tax experience
- Office management
- QuickBooks
- Auditing
- Journal entries
- Bank reconciliation
- Financial statement preparation
- Financial report writing
- Accounts receivable
- Data entry
- Merchandising
- Pricing
- Purchasing
- Direct sales
- Sales Presentations
- Data-driven decision-making
- Mobile marketing
- Referral Programs
- Trade Show Exhibits
- Customer Service
- Team Collaboration
- Team Leadership
- Decision-Making
- Relationship Building
- Microsoft Office
- Computer Proficiency
- Client Relationship Management
- Analytical Thinking
- Customer Complaint Resolution
- Data Collection
- Strategic Planning
- Digital Marketing
- Graphic Design
- Public and Media Relations
- Email Marketing
- Content Management
- Research methods
Certification
- Travel Advisor Specialist with AlGV PRO, 11/01/23, Present
- College Of Disney Knowledge, 04/01/23, Present
- The HIP Advisor, Haven Riviera Cancun resort & Spa, 03/01/23, Present
- Marriott International Hotel Excellence, 03/01/23, Present
- Centrav Academy, 03/01/23, Present
- Orlando Travel Academy, 08/01/23, Present
Additional Information
Member of Chamber of Commerce
Timeline
Independent Marketing Representative
PlanNet Marketing
2023.02 - Current
Independent Travel Agent
Inteletravel
2023.02 - Current
Owner
It Is What It Is
2014.06 - 2017.10
Color/Flavor Lab Tech
CHARMS COMPANY
2013.08 - 2023.01
Top Notch Driver Recruiting
Top Notch Driver Recruiting
2012.09 - 2013.05
Landscaper/Laborer
JLS Enterprises
2009.04 - 2012.01
Assistant Band Manager
Tony DIckerson & The Essential Band
2009.03 - 2013.03
Customer Service
Green Horizon Garden
2008.09 - 2008.11
Customer Service Representative
Scholastic
2007.09 - 2008.02
Owner/Operator
Swings & Things
2000.01 - 2002.12
High School Diploma -
Covington High School
John Robert Powers Modeling School