Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elena Brahs

Albuquerque,NM

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dispatcher II

Pueblo Of Sandia Police Department
Albuquerq, NM
08.2023 - Current
  • Operates multi-line phones, handling administrative and 911 calls, and documents incoming calls received through land lines and radio transmissions.
  • Coordinates emergency responses by dispatching appropriate units based on the nature and location of the emergency, prioritizing responses accordingly.
  • Provides assistance to callers by offering emergency first aid following state-recognized emergency medical dispatch procedures.
  • Accesses and shares information from various databases, including the National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NMLETS), New Mexico Crime Information Center (NMCIC), Computer Aided Dispatching (CAD), and New Mexico Department of Motor Vehicles files.
  • Ensures the maintenance of up-to-date files containing information on current warrants, criminal complaints, civil complaints, restraining orders, and probation paperwork.

Communications Specialist

Horizon City Texas Police Department
Horizon City, TX
09.2022 - 05.2023
  • Dispatches emergency units in response to calls for service; determines the nature and location of emergency; prioritizes response and dispatches appropriate agency.
  • Maintained and provide information to law enforcement units local and national crime information center (NCIC); relating to wanted persons, missing persons, stolen property, vehicle registration, stolen vehicles and other related information.
  • Provide callers with pre-arrival instructions as prescribed in Emergency Medical Services (EMS) and Emergency Fire Dispatch (EFD)

Emergency Communications Operator

Bernalillo County
Albuquerque, NM
06.2021 - 01.2022
  • Receive and respond emergency (9-1-1) and non-emergency incoming calls in a concise, timely and accurate manner in accordance with applicable protocols and standards
  • Dispatch units in response to emergency and non-emergency calls for service to fire and Emergency Medical Services (EMS) in a concise, timely and accurate manner.
  • Respond to and assist callers with pre-arrival instructions as prescribed in Emergency Medical Services (EMS) and Emergency Fire Dispatch (EFD) procedures and departmental protocols
  • Access information systems such as Computer Aided Dispatching (CAD), National Crime Information Center (NCIC), and New Mexico Department of Motor Vehicle (NMDMV) files in accordance with procedures and protocols.

911 Emergency Dispatcher

Isleta Police Department
Albuquerque, NM
05.2018 - 06.2021
  • Answers multi-line phones, both administrative and 911; records incoming calls via land line and radio transmission.
  • Communicates with Police Officers, Wildland officers, EMS personnel, Fire personnel, brand inspectors, animal control and outside agencies via the radio.
  • Maintains updated files of current warrants, criminal complaints, civil complaints, restraining orders and probation paperwork.
  • Accesses and disseminates information maintained in available data bases such as: National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NLETS), Computer Aided Dispatching and (CAD), New Mexico Department of Motor Vehicle files.

Education

High School Diploma -

Los Lunas High School
Los Lunas, NM
05-2017

Radiologic Technology

Central New Mexico Community College
Albuquerque, NM

Skills

  • Ability to Work Under Pressure
  • Ability to Multitask
  • Documentation and Record keeping
  • Verbal and Written Communication

Certification

  • December 2018 New Mexico Law Enforcement Academy Telecommunicator Certification
  • December 2023 - December 2025 National Crime Information center Full Access / Data Entry Test
  • September 2022-September 2024 American Heart Association Basic Life Support (CPR and AED)
  • September 2021 - September 2023 International Academy Of Emergency Medical Dispatch Emergency Medical Dispatcher
  • Sep 2021 -Sep 2023 International Academy Of Emergency Fire Dispatch Emergency Fire Dispatcher

Timeline

Dispatcher II

Pueblo Of Sandia Police Department
08.2023 - Current

Communications Specialist

Horizon City Texas Police Department
09.2022 - 05.2023

Emergency Communications Operator

Bernalillo County
06.2021 - 01.2022

911 Emergency Dispatcher

Isleta Police Department
05.2018 - 06.2021

High School Diploma -

Los Lunas High School

Radiologic Technology

Central New Mexico Community College

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Elena Brahs