Matthew Gray
Wasilla,AK
Summary
Experienced and well qualified dispatcher and former journeyman lineman with extensive knowledge of several key components of what makes a cooperative thrive. Great communication skills with members, linemen, office staff and peers. Driven, motivated and seeking to advance levels of responsibility and professional growth working towards the goal of a lifelong career in the electrical cooperative field.
Overview
13
13
years of professional experience
Work History
Dispatcher II
Mea
Palmer, AK
09.2021 - Current
- Dispatching linemen to outages.
- Writing and executing switch orders for normal maintenance of substations and emergency situations.
- Working with billing, metering and member services to provide reliable service for members.
- Working closely with linemen in the field during switching and outages to ensure that we maintain a safe Working environment.
- Writing generation schedules and monitoring engines at EGS and working with other utilities to maintain reliable power across the rail belt.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Senior System Operator (Dispatch)
Coserv
Corinth, TX
01.2019 - 09.2021
- Monitor crew, service and contractor locations
- Control SCADA to monitor load, outages, HLT and non-reclose to provide safe work environment for crews
- Write, review and execute switching orders for load balancing, isolation of lines, and restoration of outages
- Monitor outage management system (Currently NISC) to record, review and dispatch crews and servicemen to trouble calls and emergency situations
- Record and report future work requests for damages and repairs
- Work closely with customer service and other departments to answer member questions and concerns
- Help train new employees, linemen and contractors on safe practices including lock out tag out and mindfulness of other crews working nearby
- Most importantly keeping track of my guys in the field and making sure everyone is safe, on the same page at all times and that we operate as safely, smartly and efficiently as we can
Journeyman Lineman
Coserv
Corinth, TX
09.2012 - 01.2019
- Performed maintenance and reconducting work in a safe and efficient manner.
- Accurately read, understood, and carried out written instructions.
- Promoted safety by working in a safe manner.
- Provided outstanding customer service.
- Followed company procedures to maintain work environment in a neat and orderly condition.
- Used knowledge gained over several years and from several different people to teach others the correct and safe way to do line work.
- Spent several years taking a high volume of call gaining knowledge and skills to work on our system.
- Assisted in the training of apprentice linemen, sharing knowledge and expertise to develop future industry professionals.
- Supported ongoing infrastructure upgrades by replacing outdated poles, wires, insulators, transformers as part of planned initiatives.
- Maintained up-to-date knowledge of industry standards, regulations, and safety protocols, ensuring compliance at all times.
Education
Vocational Degree - Residential And Distribution Electrical
South Plains College
Levelland, TX2012
Skills
- Being available for callout
- Extensive three-phase and single-phase building, maintaining, and troubleshooting experience
- Working within OSHA requirements as well as company set safety parameters and standards
- Comfortable with rotating shifts
- Fast learner and ability to adapt to situations/working conditions
- Good multitasker, strong written and verbal communication skills
- Experience with creating and executing switching orders
- Receiving, assessing and dispatching trouble and emergency calls
- Regularly monitoring and operating SCADA, three-phase and single phase reclosers, ECR's and OCR's
- Regularly monitor crew locations, hot line tags, lock out tag out procedures
- Speaking with members and managing large and small scale outages
- Experience working and restoring various levels of weather/catastrophe conditions: hurricane restoration, tornadoes, ice storms, fire restoration
Timeline
Dispatcher II
Mea
09.2021 - Current
Senior System Operator (Dispatch)
Coserv
01.2019 - 09.2021
Journeyman Lineman
Coserv
09.2012 - 01.2019
Vocational Degree - Residential And Distribution Electrical
South Plains College