Elena Dawn
1111 Meadowlark Ave,NE
Summary
Accomplished Financial Counselor at Box Butte General Hospital, adept in cash flow management and patient counseling. Enhanced patient billing understanding and improved access to care through tailored financial plans. Strengthened relationships with healthcare providers, ensuring accurate financial documentation and insurance verification. Successfully reduced billing discrepancies by 20%, demonstrating a commitment to precision and patient satisfaction.
Overview
5
5
years of professional experience
Work History
Financial Counselor
Box Butte General Hospital
Alliance, NE
04.2024 - Current
- Provided financial counseling to patients, enhancing understanding of billing processes and insurance coverage.
- Assisted in developing payment plans tailored to individual patient needs and circumstances.
- Coordinated with healthcare providers to ensure accurate patient financial information and documentation.
- Educated patients on available financial assistance programs, improving access to necessary care.
Billing Specialist
Box Butter General Hospital
Alliance, NE
01.2022 - 04.2024
- Processed patient billing inquiries, ensuring timely responses and accurate resolution of issues.
- Assisted in maintaining billing software, performing routine updates and troubleshooting technical issues.
- Reviewed patient accounts for accuracy, identifying discrepancies and correcting errors promptly.
- Collaborated with healthcare providers to verify insurance details and obtain necessary authorizations.
Registration Clerk
Box Butter General Hospital
Alliance, NE
10.2021 - 01.2022
- Processed patient registrations efficiently while maintaining accurate data entry.
- Assisted patients with forms and inquiries, ensuring a smooth check-in experience.
- Collaborated with healthcare staff to streamline registration procedures and reduce wait times.
- Maintained up-to-date knowledge of hospital policies and regulatory requirements for patient registration.
Education
High School Diploma -
Alliance High School
Alliance, NE05.2013
Skills
- Relationships and rapport
- Cash flow management
- Patient counseling
Timeline
Financial Counselor
Box Butte General Hospital
04.2024 - Current
Billing Specialist
Box Butter General Hospital
01.2022 - 04.2024
Registration Clerk
Box Butter General Hospital
10.2021 - 01.2022
High School Diploma -
Alliance High School