Elena Faagai
Kaneohe
Summary
Dedicated customer service professional recognized for exceptional productivity and efficiency in task execution. Expertise in conflict resolution, data entry, and customer relationship management drives the delivery of positive customer experiences. Strong communication, problem-solving, and adaptability skills foster effective interactions and outcomes. Committed to continuous improvement within the customer service landscape.
Overview
9
9
years of professional experience
Work History
Independent Insurance Representative
Primerica
Aiea
10.2023 - Current
- Interviewed prospective clients to obtain data about financial resources and needs.
- Implemented targeted marketing strategies to identify and attract potential clients in niche markets.
- Attended professional development seminars to stay abreast of industry trends.
Athletic Coach
PUNAHOU
Honolulu
02.2016 - 05.2024
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Attended coaching clinics and workshops to stay current with coaching techniques and trends.
- Utilized video analysis tools to review and improve team strategies and individual techniques.
Security
G4S
Honolulu
10.2018 - 04.2019
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Intervened when necessary to prevent potential conflicts between guests or staff members.
- Enforced hotel policies and regulations concerning security.
Education
Associate of Science - Nutrition
WEBER STATE UNIVERSITY
Ogden, UT12-2025
Highschool Graduate -
Monmouth REG HS
01.2007
Skills
- Meticulous Attention to Detail
- Proactive Self-Starter
- Effective Problem Resolution
- Proficient in IT Systems
- Professional Communication
References
References available upon request.
Timeline
Independent Insurance Representative
Primerica
10.2023 - Current
Security
G4S
10.2018 - 04.2019
Athletic Coach
PUNAHOU
02.2016 - 05.2024
Associate of Science - Nutrition
WEBER STATE UNIVERSITY
Highschool Graduate -
Monmouth REG HS
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