Elena Fitzpatrick
Maineville,OH
Summary
Accomplished Personal Assistant with history of optimizing productivity in private household, excelling in calendar management and precise document preparation while maintaining confidentiality and superior organizational skills.
Overview
5
5
years of professional experience
Work History
Personal Assistant to the Owner
Private Household
Mishawaka, IN
02.2015 - 08.2020
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Maintained appropriate filing of personal and professional documentation.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Displayed absolute discretion at handling confidential information.
- Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
- Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Kept detailed track of household and maintenance inventory and schedules.
- Elevated customer satisfaction rates through prompt handling of inquiries, requests, and concerns.
- Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements.
- Enhanced efficiency in daily operations by organizing and maintaining office filing systems.
- Optimized time management for the owner with effective calendar organization and event coordination.
- Promoted a positive company image by representing the owner with professionalism during interactions with clients and stakeholders.
- Facilitated smooth business transactions through diligent management of invoices, expense reports, and budget tracking.
- Sourced and ordered office equipment and supplies.
- Strengthened client relationships through timely follow-ups and proactive problemsolving.
- Contributed to successful project execution by assisting with planning, implementation, and monitoring progress.
- Safeguarded sensitive information through meticulous maintenance of confidential files and records.
- Organized and attended meetings and compiled related documents and reports.
- Used discretion when handling confidential information.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated and maintained confidential databases and records.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Screened personal and business calls and directed to appropriate party.
- Created and managed office systems to efficiently deal with documentation.
- Led staff and vendors in providing high level of service for owner and guests.
- Worked with senior management to initiate new projects and assist in various processes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Wrote reports, executive summaries and newsletters.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Answered high volume of phone calls and email inquiries.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Penn High School
Mishawaka, INAssociate of Arts - Elementary Education
Sinclair Community College
Mason, OH Skills
- Maintaining schedules
- Expense tracking
- Office management
- Travel arrangements
- Discretion and confidentiality
- Document preparation
- Calendar management
- Presentation creation
- File organization
- Tech-savviness
- Time management
- Strong work ethic
- Invoice processing
- Valid Driver's license
- Project planning
- Resourceful
- Business correspondence
- Multitasking and organization
- Event planning
- Database entry
- Call screening
- Staff collaboration
- Shipping and receiving packages
- Schedule management
- Advanced interpersonal skills
- Transporting clients
- Project coordination
- Customer service
- Advanced computer skills
- Office supply management
- Time management expertise
- Strong problem solver
- Commitment to quality and service
- Attention to detail
- Interior decorating
- Social media savvy
- Flexible schedule
- Food service background
- Meticulous attention to detail
- Conference planning
- Housekeeping
- Clean driving record
- Personal correspondence
- Childcare experience
- Organizing and preparing meetings
- Event planning experience
- Exceptional organization
- Microsoft office proficiency
- Professional and mature
- Client satisfaction
- Appointment scheduling
- Scheduling
- Errands
- Mail sorting
- Typing 130 WPM
- Pet care
Timeline
Personal Assistant to the Owner
Private Household
02.2015 - 08.2020
Penn High School
Associate of Arts - Elementary Education
Sinclair Community College