Elena Jones
Charlotte,Nc
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Sales Associate
Victoria's Secret & Victoria's Secret Pink
11.2022 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Volunteer
Get Your Rear In Gear
03.2023 - 03.2023
- Represented organization positively and professionally while providing community with much-needed services.
Cashier
Chipotle Grill
04.2022 - 10.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Volunteer
Get Your Rear In Gear
03.2022 - 03.2022
- Represented organization positively and professionally while providing community with much-needed services.
Education
Cosmetology License - Arts And Sciences
Aveda Institute
Charlotte, NC 09.2024 - 9 2025
High School Diploma -
Myers Park High School
Charotte Nc06.2023
Skills
- Detail-Oriented
- Problem Solving
- Cash Register Operations
- Reliable and Responsible
- Honest and Ethical
- Cooperative Attitude
- Complaint Resolution
- Cleaning and Sanitizing
- Basic Mathematics
- Customer Service
- Listening Skills
Timeline
Cosmetology License - Arts And Sciences
Aveda Institute
09.2024 - 9 2025
Volunteer
Get Your Rear In Gear
03.2023 - 03.2023
Sales Associate
Victoria's Secret & Victoria's Secret Pink
11.2022 - Current
Cashier
Chipotle Grill
04.2022 - 10.2022
Volunteer
Get Your Rear In Gear
03.2022 - 03.2022
High School Diploma -
Myers Park High School
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