Elena Knotts
Summary
Professional with solid experience in laser technology. Strong technical skills in operating and maintaining laser equipment. Known for effective team collaboration, adaptability, and achieving results. Reliable with focusing on safety protocols, precision, and quality outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
K1 Speed
03.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
Laser Technician
National Laser Institute
Oak Brook, IL04-2025
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
- Operations management
- Staff training
- Retail operations
- Staff supervision
Certification
- Certified Laser Technician, National Laser Institute - April, 2025
Timeline
Assistant Manager
K1 Speed
03.2021 - Current
Laser Technician
National Laser Institute
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