Elena Lopez
San Gabriel,CA
Summary
Trustworthy and dedicated worker with 7 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
7
7
years of professional experience
Work History
Cashier/Barista
Eurest Compass Group
04.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated cash register for cash, credit card transactions with excellent accuracy levels.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Upsold additional products and services to customers, increasing revenue.
Lead Manager
DEL TACO
01.2017 - 04.2022
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Collaborated with management team members to develop initiatives aimed at increasing overall restaurant profitability.
Education
High School Diploma -
ROSE CITY HIGH SCHOOL
PASADENA05.2018
Skills
- Customer Service
- Friendly and outgoing
- Team Player
- Customer Assistance
- Work Ethic and Integrity
- Time management skills
- Professionalism and Courtesy
- Opening and closing duties
Timeline
Cashier/Barista
Eurest Compass Group
04.2023 - Current
Lead Manager
DEL TACO
01.2017 - 04.2022
High School Diploma -
ROSE CITY HIGH SCHOOL
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