Elena Lyda
4217 Hartlepool Way,CA
Summary
Dynamic retail professional with a proven track record at Mondelez International, excelling in visual merchandising and customer service. Skilled in stock control and team collaboration, I effectively enhanced product visibility and drove sales growth through strategic promotional initiatives. Committed to delivering exceptional shopping experiences and fostering strong customer relationships.
Overview
12
12
years of professional experience
Work History
Retail Merchandiser
Mondelez International
Chicago, IL
02.2022 - Current
- Mastered product details to proficiently articulate features and benefits, ensuring informed customer interactions.
- Analyzed market trends and executed promotional strategies to increase product visibility and support sales growth.
- Engaged with retail partners to maintain strong collaborations, facilitating effective product placement and brand representation.
- Engaged with team members to strategize and execute plans for meeting monthly sales targets and objectives.
- Improved client satisfaction by actively resolving concerns and ensuring a high standard of service delivery.
- Utilized targeted upselling and cross-selling methods to generate increased sales potential.
- Guided customers with expertise and a welcoming approach, ensuring satisfaction at every step of their shopping journey.
Sales Associate
Walmart Neighborhood Market
Sacramento, CA
05.2014 - 02.2022
- Facilitated customer product selection and delivered exceptional service to elevate shopping experience.
- Oversaw inventory management and organization to ensure accurate stock levels.
- Facilitated training for new associates on store procedures, customer service protocols, and sales techniques.
- Facilitated team collaboration to meet daily sales targets and advance store initiatives.
- Optimized rack and shelf organization to enhance store aesthetics and attract customer interest.
- Executed cash transactions with precision, ensuring compliance with company cash handling policies.
- Cultivated strong customer relationships to drive repeat business.
- Managed stock rotation and shelf restocking to ensure consistent product availability and enhance store presentation.
- Assumed additional shifts during holidays and peak periods to address staffing shortages.
- Executed cash card and check transactions to facilitate customer purchases.
Education
High School Diploma - General Studies
Mira Loma
Sacramento, CASkills
Visual merchandising
In-store support
Stock control
Customer service
Attention to detail
Teamwork and collaboration
Display building
Sales support
Quality control
Teamwork
Multitasking
Reliability
Product knowledge
Time management abilities
Written communication
Timeline
Retail Merchandiser
Mondelez International
02.2022 - Current
Sales Associate
Walmart Neighborhood Market
05.2014 - 02.2022
High School Diploma - General Studies
Mira Loma