Elena Masingale
Clermont ,FL
Summary
- Energetic Casino Dealer 17-years background operating table games. Comfortable working in fast-paced, noisy environment and standing for long periods of time. Expertise in cash and chip transactions, shuffling and diminishing table gaming discrepancies.
- Passionate about producing fun, exciting atmosphere to garner continued customer loyalty
Overview
17
17
years of professional experience
Work History
Casino Tables Games Dealer
Lauberge Casino
10.2013 - 07.2021
- Conducting table games such as blackjack, poker, roulette, and other casino games in accordance with established rules and regulations.
- Ensuring the integrity of the games by preventing and detecting any form of cheating or suspicious activities. Interacting with patrons in a friendly and engaging manner.
- Explaining game rules to new players and providing assistance as needed.
- Handling customer inquiries, complaints, and resolving issues promptly. Adhering to all gaming regulations and guidelines set by regulatory bodies.
Participating in training sessions to stay updated on changes in gaming rules and procedures. - Utilized strong interpersonal skills to build relationships with both novice and experienced players, fostering a welcoming atmosphere for all guests.
Casino Table Games Dealer
Paragon Casino Resort
01.2008 - 10.2013
- Assisted new players by explaining rules and strategies, increasing their confidence and enjoyment at the table.
- Controlled equipment such as roulette wheels to run games.
Casino Table Games Dealer
Silver Legacy Casino
11.2006 - 11.2007
- Conducting table games such as blackjack, poker, roulette, and other casino games in accordance with established rules and regulations.
- Ensuring the integrity of the games by preventing and detecting any form of cheating or suspicious activities. Interacting with patrons in a friendly and engaging manner.
- Explaining game rules to new players and providing assistance as needed.
- Handling customer inquiries, complaints, and resolving issues promptly. Adhering to all gaming regulations and guidelines set by regulatory bodies. Participating in training sessions to stay updated on changes in gaming rules and procedures.
- Utilized strong interpersonal skills to build relationships with both novice and experienced players, fostering a welcoming atmosphere for all guests.
Table Games Casino Dealer
Boomtown Casino & Hotel New Orleans
12.2005 - 10.2006
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
- Monitored game for potential security risk to protect operation and players.
- Exchanged legal currency for gambling chips and coin money.
- Complemented player numbers to reach minimum levels for play of different games.
Casino Table Games Dealer
Ballys Casino
05.2004 - 06.2005
- Conducting table games such as blackjack, poker, roulette, and other casino games in accordance with established rules and regulations.
- Ensuring the integrity of the games by preventing and detecting any form of cheating or suspicious activities. Interacting with patrons in a friendly and engaging manner.
- Explaining game rules to new players and providing assistance as needed.
- Handling customer inquiries, complaints, and resolving issues promptly. Adhering to all gaming regulations and guidelines set by regulatory bodies. Participating in training sessions to stay updated on changes in gaming rules and procedures.
- Utilized strong interpersonal skills to build relationships with both novice and experienced players, fostering a welcoming atmosphere for all guests.
Education
High School Diploma -
Khabarovsk Russia School #87
Khabarovsk Russia05.1988
Skills
- Currency Exchange
- Cross-selling promotions
- Table game rules
- Strong mathematical skills
My interest in self-development indicates a growth mindset. I value ongoing learning and improvement
- My interest in self-development indicates a growth mindset. I value ongoing learning and improvement, both professionally and personally. My mindset of giving 100% aligns with a results-oriented approach. I prioritize achieving optimal outcomes in my tasks, which can lead to greater success and satisfaction.
- My focus on the present moment suggests effective time management. By concentrating on the task at hand, I maximize my productivity and avoid the distraction of incomplete or lingering responsibilities.
- Preferring to do things right the first time indicates meticulous attention to detail. I recognize the importance of thoroughness in my tasks, minimizing the need for rework.
Timeline
Casino Tables Games Dealer
Lauberge Casino
10.2013 - 07.2021
Casino Table Games Dealer
Paragon Casino Resort
01.2008 - 10.2013
Casino Table Games Dealer
Silver Legacy Casino
11.2006 - 11.2007
Table Games Casino Dealer
Boomtown Casino & Hotel New Orleans
12.2005 - 10.2006
Casino Table Games Dealer
Ballys Casino
05.2004 - 06.2005
High School Diploma -
Khabarovsk Russia School #87
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