Elena Mateo
Magna,UT
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Paralegal Assistant
Johnson Mark LLC
04.2022 - Current
- Inbound/outbound calls to defendants.
- Explains legal process through cases Ex: pre suit, judgements, garnishments, liens.
- Emails defendants, third parties, new hire trainer. Post Judgement tasks contact employers. Negotiation, payments money handling.
- Developed strong relationships with clients, fostering trust and facilitating successful account resolutions.
- Reduced case backlog by efficiently prioritizing and organizing diverse paralegal tasks.
- Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.
Restaurant Shift Manager
Five Guys
01.2020 - 05.2021
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Excelled in every store position and regularly backed up front-line staff.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
- Works in fast paced environment, maintained a well trained team, and facility productivity.
- Good time management, eliminates unproductive strategies. Greets and assists customers
Education
High School Diploma -
Cyprus High School
Magna, UT06.2021
Skills
- Client Communication
- Reception Management
- Confidentiality Compliance
Certification
Positive psychology
Languages
Spanish
Native or Bilingual
Timeline
Paralegal Assistant
Johnson Mark LLC
04.2022 - Current
Restaurant Shift Manager
Five Guys
01.2020 - 05.2021
High School Diploma -
Cyprus High School
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