Elena Obrycki
Gibsonia,PA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
Work History
Medical Assistant
UPMC Children's Hospital Of Pittsburgh
Wexford, PA
06.2021 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Caregiver, Special Needs
Citizen Care
Pittsburgh, PA
02.2022 - 05.2022
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Customer Service Representative
Target
Gibsonia, PA
09.2018 - 04.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
No Degree - Nursing
Community College of Allegheny County
Pittsburgh, PAHigh School Diploma -
Pine Richland High School
Gibsonia, PA05.2020
Skills
- Customer Service
- Updating Medical Records
- Multi-Line Telephone System Operation
- Problem Anticipation and Resolution
- Patient Relations
- Medical Terminology
- Social Perceptiveness
- Judgment and Decision-Making
- Critical Thinking
Timeline
Caregiver, Special Needs
Citizen Care
02.2022 - 05.2022
Medical Assistant
UPMC Children's Hospital Of Pittsburgh
06.2021 - Current
Customer Service Representative
Target
09.2018 - 04.2021
No Degree - Nursing
Community College of Allegheny County
High School Diploma -
Pine Richland High School
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