Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elena Orozco

El Centro

Summary

Experienced with customer relationship management, team leadership, and sales strategies. Utilizes effective communication to drive sales and build lasting customer relationships. Track record of achieving sales targets and enhancing team performance.

Overview

10
10
years of professional experience

Work History

Lead Sales Associate

Dollar General
06.2022 - 10.2024
  • Organized new merchandise in an appealing display with clear signage to encourage customer sales and move overstocked items
  • Assisted sales team by operating cash registers, tidying sales floor, and managing stock, when required
  • Maintain up-to-date product knowledge and information on brands and product lines

Assistant Manager

Spencers Spirit Halloween
08.2023 - 11.2023
  • Supervise a team of 2 to 4 workers
  • Count register drawers and prepare daily bank deposits
  • Address and resolve various customer questions and concerns
  • Set up promotional displays and restock products
  • Ensured that sales representatives followed all company policies and protocols

Cashier

Arco Ampm
11.2018 - 12.2021
  • Manage and process sales transactions, interface with customers, and provide a high-quality dining experience for guests
  • Contribute to increased sales by upselling add-ons and desserts
  • Collaborated with other staff to increase efficiency during peak hours
  • Created a presentable and welcoming checkout area
  • De-escalated customer complaints and referred issues to management as required

Crew Trainer

Mcdonalds
08.2014 - 02.2018
  • Schedule and manage a group of 10 employees
  • Monitor food and kitchen supplies, ordering more as needed
  • Handled opening and closing shift duties, and ensured store safety and cleanliness at all points
  • Accurately package meals and process customer payments
  • Address and answer client questions about food freshness and availability

Education

Early Childhood Development - Education

Imperial Valley College
Imperial, CA
01-2026

Skills

  • Customer Service
  • Cash Handling
  • Employee Training
  • Stocking

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Assistant Manager

Spencers Spirit Halloween
08.2023 - 11.2023

Lead Sales Associate

Dollar General
06.2022 - 10.2024

Cashier

Arco Ampm
11.2018 - 12.2021

Crew Trainer

Mcdonalds
08.2014 - 02.2018

Early Childhood Development - Education

Imperial Valley College