Elena Railean
Naples,FL
Summary
Reliable and cooperative server with a strong passion for culinary industry and customer service. Looking to contribute to the restaurant's success with a solid work ethic, dedication and ability to multitask even under strict time constraints.
Overview
5
5
years of professional experience
Work History
Server
Jane's Cafe on 3rd
Naples, Florida
10.2018 - 05.2023
- Provided exceptional customer service in fast-paced cafe environment.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Assisted coworkers during rush-hour periods by taking extra customer orders, and bringing out prepared dishes.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Awarded 2 times employee of the month for highest Gift Cards sales
Server
Cosmos Restaurante
Naples, Florida
11.2017 - 09.2018
- Welcomed and seated customers in a 150-guest restaurant while taking their preferences into account to keep everyone happy.
- I educated customers on menu items and daily specials, while offering my personal recommendations based on their feedback.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Master in Food Engineering. - Manufacturing And Processing
Technical University of Moldova
Chisinau, Moldova02-2014
Skills
- Customer service
- Attention to detail
- Time management
- Team collaboration
- Adaptability under pressure
- Positive and professional
- POS operation
Languages
English
Professional
Romanian
Native/ Bilingual
Russian
Professional
Bulgarian
Professional
Timeline
Server
Jane's Cafe on 3rd
10.2018 - 05.2023
Server
Cosmos Restaurante
11.2017 - 09.2018
Master in Food Engineering. - Manufacturing And Processing
Technical University of Moldova
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