Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Elena Rougeau

Youngsville,LA

Summary

Dynamic retail professional with a proven track record at Herringstones Boutique, excelling in customer service and team leadership. Skilled in staff training and visual merchandising, I consistently enhanced customer satisfaction and contributed to sales growth through effective problem-solving and operational efficiency. Committed to fostering a positive shopping experience and driving team success.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Herringstones Boutique
09.2024 - Current
  • Assisted in daily operations to ensure efficient workflow and customer satisfaction.
  • Supported management in coordinating team schedules and task assignments.
  • Participated in training sessions to enhance product knowledge and service skills.
  • Collaborated with colleagues on problem-solving strategies for operational challenges.
  • Contributed to team meetings by sharing ideas for process improvements.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Sales Associate

Herringstones Boutique
01.2024 - Current
  • Delivered exceptional customer service, enhancing shopping experience and fostering client relationships.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Executed visual merchandising strategies, maintaining appealing product displays to attract customers.
  • Processed transactions efficiently, utilizing point-of-sale systems for streamlined operations.
  • Resolved customer inquiries promptly, enhancing customer satisfaction and loyalty.
  • Participated in training sessions, gaining knowledge of product lines and sales techniques.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Evelyn Rose Boutique
08.2023 - 12.2023
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Monitored store cleanliness and organization, contributing to a welcoming retail environment.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Education

Associates Degree In General Studies - General Studies

South Louisiana Community College
Lafayette, LA
03.2025

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Problem-solving
  • Staff training and development
  • Staff supervision
  • Staff management
  • Retail operations
  • Employee scheduling
  • Sales strategies
  • Staff training
  • Social Media Marketing

Additional Information

Graduate of Early College Academy. The top high school in the state of Louisiana providing high school graduates with the ability to earn an associates degree.

Timeline

Assistant Manager

Herringstones Boutique
09.2024 - Current

Sales Associate

Herringstones Boutique
01.2024 - Current

Sales Associate

Evelyn Rose Boutique
08.2023 - 12.2023

Associates Degree In General Studies - General Studies

South Louisiana Community College

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