Elena Solis
Youngstown
Summary
I am seeking a position to excel in the skills I have obtained within retail, labor and working with the general public. I am a highly-motivated employee with the desire to take on new challenges. I have a strong work ethic, adaptability, exceptional interpersonal skills, where I am also adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Package Handler
Gorant Chocolatier Factory Store
Youngstown
11.2022 - 04.2023
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Assisted in loading delivery trucks with prepared packages.
- Examined and inspected containers, materials and products to meet packing specifications.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Packed boxes and stock using organizational guidelines.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Deli Clerk
Sparkle Market
Youngstown
07.2022 - 10.2022
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Sliced meats and cheeses and weighed deli items for customers.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Responded to customer questions regarding product availability.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Informed customers of deli specials to increase profits.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Offered samples to promote and upsell specials.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained safe food handling practices to prevent germ spread.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Scrubbed and polished counters to remove debris and food.
General Manager
Save A Lot
Youngstown
12.2011 - 09.2016
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Administered employee discipline through verbal and written warnings.
- Guided management and supervisory staff to promote smooth operations.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
Education
High School Diploma -
Memorial High School
Campbell, OH06.1995
Skills
- Fluent in Spanish; able to read, write, speak and translate
- Excellent organizational skills
- Great at multi-tasking
- Engages great with the general public
- Helps where assistance is needed; whether it be with co-workers and/or the general public
Timeline
Package Handler
Gorant Chocolatier Factory Store
11.2022 - 04.2023
Deli Clerk
Sparkle Market
07.2022 - 10.2022
General Manager
Save A Lot
12.2011 - 09.2016
High School Diploma -
Memorial High School
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