Elena Solorio
Tracy,MN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dental front office receptionist position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Dentrix software and customer service.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management problem-solving skills and people skills.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Burlington
09.2023 - 01.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
Cashier Assistant
Bath & Body Works
10.2022 - 02.2023
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Worked with other associates to support cashiers and management needs.
- Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
- Replenished shelves regularly to meet customer demand and maximise sales.
Dental Office Intern
Victoria Dillingham
06.2016 - 08.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Showcased adaptability when assigned new responsibilities or asked to assist other departments as needed.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supported daily operations, contributing to a well-organized and efficient work environment.
- Sorted, organized, and maintained files.
- Increased efficiency within the practice by managing appointment scheduling and confirming upcoming visits with patients.
- Provided exceptional customer service to all patients, fostering positive relationships that encouraged return visits.
- Provided dental instruments for dentist by sterilizing and delivering instruments to treatment room.
- Prepared treatment rooms for patients by following prescribed protocols and procedures.
Education
GED -
Penn Foster Career School
Scranton, PA06.2024
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Problem-Solving
- Honest and Dependable
- Adaptable and Flexible
- Cleaning and sanitizing
- Cooperative Attitude
- Dentrix Knowledgeable
Timeline
Customer Service Cashier
Burlington
09.2023 - 01.2024
Cashier Assistant
Bath & Body Works
10.2022 - 02.2023
Dental Office Intern
Victoria Dillingham
06.2016 - 08.2018
GED -
Penn Foster Career School
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