Elena Solorio
Tracy,MN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dental front office receptionist position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Dentrix software and customer service.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management problem-solving skills and people skills.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Burlington
2023.09 - 2024.01
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
Cashier Assistant
Bath & Body Works
2022.10 - 2023.02
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Worked with other associates to support cashiers and management needs.
- Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
- Replenished shelves regularly to meet customer demand and maximise sales.
Dental Office Intern
Victoria Dillingham
2016.06 - 2018.08
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Showcased adaptability when assigned new responsibilities or asked to assist other departments as needed.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supported daily operations, contributing to a well-organized and efficient work environment.
- Sorted, organized, and maintained files.
- Increased efficiency within the practice by managing appointment scheduling and confirming upcoming visits with patients.
- Provided exceptional customer service to all patients, fostering positive relationships that encouraged return visits.
- Provided dental instruments for dentist by sterilizing and delivering instruments to treatment room.
- Prepared treatment rooms for patients by following prescribed protocols and procedures.
Education
GED -
Penn Foster Career School
Scranton, PA06.2024
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Problem-Solving
- Honest and Dependable
- Adaptable and Flexible
- Cleaning and sanitizing
- Cooperative Attitude
- Dentrix Knowledgeable
Timeline
Customer Service Cashier
Burlington
2023.09 - 2024.01
Cashier Assistant
Bath & Body Works
2022.10 - 2023.02
Dental Office Intern
Victoria Dillingham
2016.06 - 2018.08
GED -
Penn Foster Career School
Similar Profiles
Eyasu OlanaEyasu Olana
Front Of Store Associate at BurlingtonFront Of Store Associate at Burlington
Natalie BuckleyNatalie Buckley
Customer Service Lead at BurlingtonCustomer Service Lead at Burlington
Espani ValleEspani Valle
Warehouse Worker at BurlingtonWarehouse Worker at Burlington