Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

ELENA SUI

INDIANAPOLIS,US

Summary

Results-driven quality controller with extensive experience at Amazon, adept at implementing process improvements and ensuring regulatory compliance. Proven track record in quality management systems and team leadership, enhancing efficiency and customer satisfaction. Skilled in problem-solving and interpersonal communication, consistently exceeding performance expectations while coaching peers.

Overview

11
11
years of professional experience

Work History

QUALITY CONTROLLER

Amazon
01.2023 - 05.2025
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Developed and implemented quality assurance improvements.
  • Rejected materials, components and finished products and documented reason.
  • Processed between 300 and 400 customer return units per day.
  • Managed time to exceed expected work, learn additional roles, and coach fellow associates when needed.
  • Participated in continual improvement projects aimed at efficiency and sustainability.

CRETS OPERATION ASSOCIATE

Amazon IND
07.2021 - 08.2023
  • Assisted in implementing process improvements to enhance efficiency.
  • Collaborated with teams to solve operational challenges promptly.
  • Coordinated daily operations for efficient workflow in fulfillment centers.

HR COMMUNICATION PARTNER

Amazon
09.2022 - 12.2022
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Motivated employees through special events, incentive programs, and constructive feedback.

TEAM LEAD

Sram Zipp Company
04.2014 - 07.2021
  • Oversaw staffing and labor allocation of subordinate associate.
  • Led team meetings to discuss day-to-day and medium-term decisions and planning.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Education

Bachelor of Science - Business

Indiana University, Kelly School of Business
Indianapolis, IN
05.2025

A.A. - Business Administration

Ivy Tech Community College
Indianapolis, IN
01.2020

B.Sc. - Physics

Kalay University
Myanmar
03.2003

Skills

  • Microsoft Word (Experienced), Excel (Experienced), Pivot Tables (Experienced), Interpersonal Communication (Experienced), Conflict Resolution, Problem Solving, Process Improvement, Team Leadership, Quality Control, Regulatory Compliance, Project Management
  • Time management
  • Team collaboration
  • Manufacturing processes
  • Manufacturing experience
  • Quality management systems
  • Safety procedures
  • Process improvement
  • Program implementation
  • Corrective action

Languages

English (Proficient), Burmese (Falam, Hakka, Mizo)

Languages

English
Professional
Burmese( Falam,Hakha,Mizo)
Professional

Timeline

QUALITY CONTROLLER

Amazon
01.2023 - 05.2025

HR COMMUNICATION PARTNER

Amazon
09.2022 - 12.2022

CRETS OPERATION ASSOCIATE

Amazon IND
07.2021 - 08.2023

TEAM LEAD

Sram Zipp Company
04.2014 - 07.2021

Bachelor of Science - Business

Indiana University, Kelly School of Business

A.A. - Business Administration

Ivy Tech Community College

B.Sc. - Physics

Kalay University

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