Elene Shavgulidze

• Served food and beverages promptly with focused attention to customer needs.
• Increased sales significantly by upselling higher-end products to customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.

• Served food and beverages promptly with focused attention to customer needs.
• Increased sales significantly by upselling higher-end products to customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.

• Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
• Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
• Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
• Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
• Enhanced guest experience by efficiently managing reservations and seating arrangements.

• Served as leader of FOH team by assigning duties, work stations and responsibilities.
• Trained, coached and evaluated subordinates to raise performance to company standard.
• Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
• Created environment for guests to stimulate senses through personal services and amenities and followed up throughout meal to reinforce positive experience.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Prepared healthy, age-appropriate snacks and meals.

• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Provided homework assistance using specific curriculum and materials.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Supported students with helpful study habits and exam strategies.
• Developed student confidence through positive reinforcement strategies.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

I had the incredible opportunity to contribute as a dedicated volunteer at the Bakuriani FIS Ski and Snowboarding wolr Championships 2023. This globally renowned event showcased the finest athletes in freestyle skiing and snowboarding and i was honored to be a part of the team that made it a success

• Represented organization positively and professionally while providing community with much-needed services.
• Assisted with special events and programs.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.