Eleny Sansone
Garfield,WA
Summary
Reliable bartender with extensive experience in fast-paced environments. Skilled in multitasking, responsible cash handling, and maintaining compliance with health regulations. Committed to delivering exceptional customer satisfaction that enhances guest experiences and drives repeat clientele.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Red Zone
Cheney, WA
04.2025 - 04.2026
- Mixed and served beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Assisted customers in selecting drinks, providing recommendations based on taste preferences.
- Processed transactions accurately using point-of-sale systems for efficient service.
- Engaged with patrons to create a welcoming atmosphere, fostering repeat business.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
HMAC
Harrisburg, PA
03.2024 - 04.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Bartender
JB Lovedraft's
Harrisburg, PA
06.2020 - 04.2024
- Monitored inventory levels, assisting in stock management and ordering supplies as needed.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Served high customer volumes during special events, nights, and weekends.
Front Desk Receptionist
Black Thorn Tattoo
Camp Hill, PA
02.2016 - 03.2020
- Managed front desk operations, ensuring seamless customer service and efficient appointment scheduling.
- Developed strong relationships with clients, enhancing overall satisfaction and loyalty to the studio.
- Coordinated communication between artists and clients, facilitating clear expectations and project details.
- Addressed client inquiries and concerns effectively, maintaining a professional demeanor in all interactions.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
High School Diploma -
Cumberland Valley High School
Mechanicsburg, PASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Service-oriented mindset
- Fast learner
- Suggestive selling
Certification
- Ramp certified in the state of Pennsylvania
- Mast certified in the state of Washington
Timeline
Bartender
Red Zone
04.2025 - 04.2026
Bartender
HMAC
03.2024 - 04.2025
Bartender
JB Lovedraft's
06.2020 - 04.2024
Front Desk Receptionist
Black Thorn Tattoo
02.2016 - 03.2020
High School Diploma -
Cumberland Valley High School