Eleonor Elias
Washington,DC
Summary
I seek to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am organized and a dependable candidate with the willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Apprentice Optician
Warby Parker Optical
06.2022 - Current
- Took measurements such as pupillary distance, ocular center and segment heights.
- Completed both warranty and non-warranty frame repairs for customers.
- Maintained full compliance with HIPAA standards by keeping patient information confidential and properly managed.
- Updated display frames with newest styles.
- Read and filled prescriptions for eyeglasses and contact lenses.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
- Educated clients about how to adapt to, wear, and care for eyeglasses.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
Corporate Sales Trainer
Connect
05.2021 - 04.2022
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Developed and led group training courses to align with corporate sales and service goals.
- Managed recruitment, training and development for highly effective sales team.
- Designed and implemented sales training program and documentation.
- Provided coaching and mentoring to employees.
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed and implemented successful onboarding program.
Education
Bachelor of Arts - Psychology
Ohio University
Athens, OH05.2019
Skills
- Patient Rapport
- Instruction Writing
- Phone Etiquette
- Data-Driven Decision-Making
- Group Dynamics
- Multitasking Strengths
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Apprentice Optician
Warby Parker Optical
06.2022 - Current
Corporate Sales Trainer
Connect
05.2021 - 04.2022
Bachelor of Arts - Psychology
Ohio University
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