August Burkitt (She/Her)
Philadelphia,PA
Summary
Dynamic eyewear sales professional with a proven track record at Warby Parker, consistently surpassing daily sales goals. Expertise in patient appointment management and conflict resolution, combined with strong skills in Microsoft Office and active listening. Committed to delivering exceptional customer service and enhancing operational efficiency. Aspiring Social Worker dedicated to fostering positive change in community settings.
Overview
6
6
years of professional experience
Work History
Apprentice Optician
Warby Parker
Philadelphia, PA
07.2024 - Current
- Instructed customers on how to care for, insert and remove contact lenses.
- Changed out frame displays to reflect current options and newer styles.
- Repaired and adjusted frames to meet customer needs.
- Measured pupillary distance, ocular center, segment heights and frame-specific distances in order to properly fill out eyeglasses orders.
Sales Advisor
Warby Parker
Philadelphia, PA
05.2023 - 07.2024
- Ensured a seamless check-in process daily for 13 or more eye exam patients.
- Analyzed patients' eyeglass prescriptions, face shapes, and style preferences to suggest optimal frame options.
- Surpassed daily eyeglasses sales of $3,000 with consistent high-value orders.
- Welcomed visitors promptly within 60 seconds, evaluated their optical needs, and shared relevant information.
- Ensured comprehensive knowledge of frame specifications, including size variations, and color options for dozens of frames.
Sales Associate
Lush Cosmetics
Philadelphia, PA
11.2021 - 10.2022
- Maintained an efficient communication flow with team members throughout the store by sharing customer needs.
- Showcased a variety of skincare and shower products, including face masks and body scrubs, to cater recommendations to unique needs.
- Executed visual merchandising transformations for over five product ranges to enhance store displays.
- Co-hosted interactive birthday events accommodating groups of 10+ children.
- Promoted inclusivity within the sales process through personalized engagement and thoughtful communication.
Cashier
Wegmans Food Markets, Inc
King Of Prussia, PA
01.2019 - 09.2020
- Handled scanning of groceries, maintaining an average speed of 13.5 items per minute.
- Sanitized registers consistently to ensure cleanliness during the COVID-19 pandemic.
- Adhered to Wegmans' core values by ensuring a positive checkout experience.
- Addressed numerous inquiries each day regarding operational procedures, product placement, and brand principles.
Education
Bachelor of Social Work - Social Work, Psychology Minor
Temple University
Philadelphia, Pennsylvania05.2026
Skills
- Microsoft Office
- Active listening skills
- Commitment to Workplace Inclusion
- Conflict resolution skills
- Eyewear Sales
- Patient Appointment Management
Timeline
Apprentice Optician
Warby Parker
07.2024 - Current
Sales Advisor
Warby Parker
05.2023 - 07.2024
Sales Associate
Lush Cosmetics
11.2021 - 10.2022
Cashier
Wegmans Food Markets, Inc
01.2019 - 09.2020
Bachelor of Social Work - Social Work, Psychology Minor
Temple University