Tammy Bevill
New Carlisle,OH
Summary
Dynamic and results-driven professional with extensive experience in optical services at Riverview Optical. Proven expertise in optical measurements and customer service, enhancing patient satisfaction through effective communication and frame selection. Adept at managing office functions and fostering teamwork, ensuring a seamless patient experience while maintaining high standards of cleanliness.
Professional optical specialist with hands-on experience in assisting customers with eyewear selection and lens fitting. Proven ability to work collaboratively within team to ensure customer satisfaction and adapt to changing needs. Skilled in precision measurements, frame adjustments, and lens verification. Known for reliability, communication, and strong focus on achieving results.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Apprentice Optician
America's Best Contacts and Glasses
01.2021 - Current
- Maintained full compliance with HIPAA standards by keeping patient information confidential and properly managed.
- Contributed to a professional store environment by maintaining clean displays and organizing frame selections attractively.
- Strengthened customer relationships through timely communication about order status updates and appointment reminders.
- Supported store operations by processing orders accurately, managing shipment receipts, and conducting regular inventory audits. Retagging frame task
- Optometric Technician for Remote Dr's
- Dispensing and troubleshoot glasses
- Help patients out with picking out frames and helping with Insurance
Administrative Receptionist
Solomon And Vigh Debt Collector
10.2019 - 01.2020
- Boosted client satisfaction with prompt and professional responses to phone and email inquiries, addressing concerns efficiently.
- Paralegal work, scheduling court dates for the lawyers, looking for clients to appear for court, sending out Serve paperwork about court dates
Housekeeper
Teamclean6
02.2019 - 10.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and homes clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Did laundry and grocery shopping for clients
Office Manager
Riverview Optical
09.2011 - 11.2018
- 0 to 503Scheduling Appointments for patients as well helping patients to fit glasses and contact fitting and ordering.
- Claims and Billing to the Insurance, Patients are using.
- The employees and the Doctors schedule were my responsibility and was held accountable for directing and facilitating the flow of the office, from from employee knowledge, patient care, sales, inventory,business advertising, vendor shows
- Excellent overall knowledge of necessary clinical duties and supervisory skills.
Cleaning Supervisor
Cindy Bubbles Cleaning Service
06.2008 - 02.2011
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Supervisor
Steak N Shake Restaurant
06.2004 - 02.2008
- Oversaw daily operations of the Restaurant ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Certified Nursing Assistant
Bradenton Health Care
01.2000 - 02.2004
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
High School Diploma -
Northwestern High School
Springfield, Ohio09-2024
Certification For Billing And Coding - Claims, Billing ,coding
Florida Career College
Brandon, FL06-2007
Nursing Assistant License - Nursing
Edwin Technical License
Tampa, FL05-2000
Skills
- Customer service
- Optical measurements
- Adjusting eyewear
- Maintaining cleanliness
- Management, including working with Doctors and overall office functions
- Experience with Various different computer system, software and EHR
- Visual acuity testing
- Scheduling appointments
- Multifocal lens fitting
- Frame selection
- Optical equipment operation
- Product upselling
- Eye anatomy
- Eyewear repair
Certification
Optomtric tech Level One, Level two
Timeline
Apprentice Optician
America's Best Contacts and Glasses
01.2021 - Current
Administrative Receptionist
Solomon And Vigh Debt Collector
10.2019 - 01.2020
Housekeeper
Teamclean6
02.2019 - 10.2019
Office Manager
Riverview Optical
09.2011 - 11.2018
Cleaning Supervisor
Cindy Bubbles Cleaning Service
06.2008 - 02.2011
Supervisor
Steak N Shake Restaurant
06.2004 - 02.2008
Certified Nursing Assistant
Bradenton Health Care
01.2000 - 02.2004
High School Diploma -
Northwestern High School
Certification For Billing And Coding - Claims, Billing ,coding
Florida Career College
Nursing Assistant License - Nursing
Edwin Technical License
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