Following proper opening and closing procedures which include activating security systems, counting cash registers, and ensuring proper staffing levels
Delegating tasks to sales associates, provide coaching when deemed necessary, and ensuring staff adhere to company policy
Ensuring customers have a positive shopping experience, addressing and resolving customers concerns or inquiries
Escalating important information to management, documenting issues, and completing incident reports
Administrative Coordinator
TJMAXX
10.2023 - 09.2024
Performing daily cash office functions while adhering to cash office policies and procedures
Maintaining all associate personnel files in accordance with company policy
Assisting management with administrative tasks such as scheduling and supplying inventory
Sales Associate
TJMAXX
06.2023 - 10.2023
Providing a great customer experience by helping customers find products and answer any questions
Maintaining the store's merchandise standards and preparing the sales floor
Operating the cash register by processing payments and properly processing returns
After School Program Childcare
St. Johns Academy
02.2023 - 05.2023
Supervised the children during the after-school hours
(e.g., watching them play outside in the playground)
Assisted children with homework questions
Communicating with the parents about their child's progress and well-being
Wellness Attendant (Internship)
Two Rivers Activity Center (TRAC)
01.2023 - 05.2023
Ensured equipment was being used safely and properly by members
Maintaining cleanliness of the equipment (e.g., wiping down equipment, making sure it functions properly, and properly storing weights and accessories)
Enforcing facility guidelines and responding promptly to emergency situations as well as providing first aid when necessary
Coach
Jamestown Soccer Federation
08.2021 - 05.2023
Lead practices to help children improve their performance
Encourage and motivate the players during practices and games
Plan and organize practice sessions
Analyze the strengths and weaknesses of each player
Education
Master of Science - Healthcare Management
California State University
01.2025
Bachelor of Science - Health and Fitness Administration, Minor: Coaching
University of Jamestown
05.2023
Skills
Management
Problem solving
Communication
Leadership
Customer Service
Time management
Strong work ethic
Adaptability
Bilingual in Spanish and English
Microsoft
Accomplishments
Dean's List, 2020-2023
The College Fellow Health and Fitness Administration Department Award, 04/13/23
University of Jamestown women's soccer team, 08/01/19-12/01/22
Timeline
Key Carrier
TJMAXX
09.2024 - Current
Administrative Coordinator
TJMAXX
10.2023 - 09.2024
Sales Associate
TJMAXX
06.2023 - 10.2023
After School Program Childcare
St. Johns Academy
02.2023 - 05.2023
Wellness Attendant (Internship)
Two Rivers Activity Center (TRAC)
01.2023 - 05.2023
Coach
Jamestown Soccer Federation
08.2021 - 05.2023
Bachelor of Science - Health and Fitness Administration, Minor: Coaching