Eleonore Villones
Orlando,FL
Summary
Dedicated Pharmacist with 21 years of experience in retail settings. Experienced with managing pharmacy operations, ensuring optimal inventory levels and maintaining regulatory compliance. Utilizes strong leadership skills to foster team collaboration and achieve high levels of customer satisfaction.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Winn Dixie Pharmacy
Jacksonville, FL
04.2007 - 10.2023
- Supervised daily pharmacy operations, ensuring compliance with legal and safety regulations.
- Managed inventory systems to optimize stock levels and reduce waste.
- Implemented training programs for new staff, enhancing team knowledge and performance.
- Developed and maintained relationships with healthcare providers for improved patient care services.
- Led initiatives to enhance customer satisfaction, fostering a positive pharmacy experience.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
Staff Pharmacist
Winn Dixie Pharmacy
Jacksonville, FL
01.2004 - 03.2007
- Performed technical processes required to dispense medications to patients.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Conducted regular audits of prescription records, identifying discrepancies and ensuring regulatory compliance.
Pharmacy Intern
Winn Dixie Pharmacy
Jacksonville, FL
04.2001 - 12.2003
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory levels, ensuring optimal stock of pharmaceuticals and supplies.
- Educated patients on proper medication usage and potential side effects.
- Processed prescription orders using pharmacy management software efficiently.
- Collaborated with healthcare professionals to resolve prescription-related issues.
Hospital Pharmacist
The Medical City Hospital
Pasig City Philippines
04.1991 - 06.2001
- Dispensed and procured medicinal products and supplies used in hospital.
- Developed effective relationships with physicians, nurses, and other healthcare professionals to ensure optimal communication and collaboration in patient care.
- Performed critical medication reconciliations upon patient admission and discharge to minimize adverse drug events associated with transitions of care.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Pharmacist
Reemcor Drugstore
Philippines
06.1989 - 12.1990
- Dispensed medications accurately while ensuring compliance with pharmacy regulations.
- Educated patients about possible drug interactions and gave special administration instructions.
Education
Bachelor of Science - Pharmacy
University of Santo Thomas
Manila, Philippines03-1989
Skills
- Patient education and counseling
- Prescription verification
- Workflow optimization
- Pharmacy operations management
- Drug inventory management
- Immunizations
- Medication therapy management
Certification
Immunization Certification - APhA
Medication Therapy Management certification
CPR certified
Point of Care testing certified
Timeline
Pharmacy Manager
Winn Dixie Pharmacy
04.2007 - 10.2023
Staff Pharmacist
Winn Dixie Pharmacy
01.2004 - 03.2007
Pharmacy Intern
Winn Dixie Pharmacy
04.2001 - 12.2003
Hospital Pharmacist
The Medical City Hospital
04.1991 - 06.2001
Pharmacist
Reemcor Drugstore
06.1989 - 12.1990
Bachelor of Science - Pharmacy
University of Santo Thomas
Pharmacist of the Year awardee ( October 2015)
Recognized as Pharmacist of the Year in 2015 for being the most outstanding pharmacist in our district. Consistent positive performance metrics and most neat and organized pharmacy.