`Elery Reyes

• Assist case managers by requesting and obtaining clients' medical records from healthcare providers.
• Contact insurance carriers to open new claims and ensure claim information is accurate and complete.
• Communicate with clients to provide case status updates, answer questions, and obtain any necessary information or documentation.
• Maintain organized case files and document all communications with clients, medical providers, and insurance companies.
• Coordinate with case managers to ensure timely case progression and efficient handling of client matters.

• Conducted initial client assessments to determine needs and eligibility for Auto accident / WC/ Premises cases.
• Managed intake processes, ensuring accurate documentation and compliance with regulations.
• Answered phone calls and provided new clients with required paperwork to initiate service.
• Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.

• Gather, review, and organize client documents (IDs, passports, birth certificates, civil documents, evidence, affidavits)
• Maintain accurate digital and physical case files
• Track deadlines including filings, expirations, RFEs, biometrics, interviews, and approvals
• Prepare USCIS and NVC filing packets
• Independently prepare immigration forms including:

I-130, I-485, I-131, I-765, I-864, N-400, I-601A, I-212, I-751, VAWA filings

• Confirm correct form editions, signatures, and factual accuracy
• Communicate directly with Spanish-speaking clients regarding documentation and case status
• Schedule consultations, biometrics, and interviews
• Monitor incoming USCIS correspondence and ensure timely responses
• Enter and maintain case data in case management software
• Support attorney scheduling and case workflow

• Receives (Inbound) or selects (outbound) stock efficiently to effectively fulfill orders received from stores.
• Relocates merchandise throughout the warehouse according to product handling guidelines.
• Sorts, organizes, and loads merchandise strategically in preparation for shipment and unloads incoming shipment from trucks/back-hauls.
• Performs general cleaning duties to achieve warehouse appearance standards and safety requirements.
• Participates in taking warehouse inventory counts according to guidelines.

• Campaign Development & Strategy
  -Design, plan, and execute online marketing campaigns aligned with client goals, industry, and budget.
  -Analyze data to develop tailored digital marketing strategies and implement data-driven decisions.
  -Stay up to date on industry trends to recommend innovative strategies.
• Performance Optimization & Growth
  -Conduct ongoing performance reviews to ensure budget pacing and week-over-week improvement.
  -Measure and report campaign results against defined KPIs to provide actionable insights.
  -Proactively identify optimization opportunities to maximize ROI.

• Maintain accurate records of inbound and outbound shipments, including verifying packing lists, bills of lading, and purchase orders.
• Assist with inventory management by tracking stock levels, cycle counts, and reporting discrepancies.
• Process shipping, receiving, and transfer documents in warehouse management systems.
• Coordinate with warehouse personnel to ensure timely and accurate order fulfillment.
• Prepare and file documentation for audits and compliance purposes.
• Communicate with internal departments and external vendors to resolve shipping or inventory issues.
• Ensure all clerical duties related to the warehouse are completed efficiently and in compliance with company policies.