Open To Work
Elethress Wilson-Knights
Laurel,MD
Summary
Senior clinical practice manager with a strong track record in optimizing clinical operations and enhancing quality standards. Demonstrated expertise in compliance oversight and team development, leading initiatives that streamline workflows and elevate patient care delivery. Committed to supporting organizational goals in healthcare excellence through effective management and strategic planning.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Clinical Practice Manager
Howard University Faculty Practice Plan
Washington, District of Columbia
05.2021 - Current
- Oversaw daily operations of clinical practice, enhancing patient care delivery.
- Ensured compliance with healthcare regulations and standards in practice management.
- Implemented process improvements that streamlined clinical workflows and enhanced operational efficiency.
- Developed training programs that elevated service quality and delivery standards for staff.
- Collaborated with interdisciplinary teams to effectively address diverse patient needs.
- Coordinates scheduling for healthcare providers and patient appointments to enhance access.
Imaging Manager
Kaiser Permanente
Gaithersburg, Maryland
05.2017 - 04.2019
- Managed strategic operations and project management for optimal performance.
- Oversaw budget management and inventory controls to drive financial performance.
- Executed hiring, recruitment, training, and mentoring to develop cohesive teams.
- Facilitated multidisciplinary team collaboration to improve operational workflows.
- Implemented safety campaigns and re-education programs to ensure compliance.
- Conducted patient education and counseling to improve satisfaction levels.
Quality Safety Accreditation Specialist
American College of Radiology
Reston, Virginia
10.2016 - 05.2017
- Compiled and reviewed regulatory and contractual requirements to ensure adherence to accreditation standards.
- Conducted thorough assessments of accreditation applications and supporting documentation.
- Evaluated institutional policies to ensure alignment with national accreditation criteria.
- Collaborated with healthcare professionals to ensure compliance with established guidelines.
- Consulted with FDA to verify institutional adherence to applicable standards.
- Performed audits on quality control, ensuring all testing packet checklists were complete.
- Requested missing information from facilities to fulfill performance measures and enhance compliance.
Radiology Women's Imaging Supervisor
Howard University Hospital
Washington, DC
10.2012 - 05.2016
- Implemented quality control measures to enhance accuracy and safety in imaging processes and equipment usage.
- Supervised imaging staff to ensure compliance with departmental policies.
- Managed daily operations of imaging services to enhance workflow efficiency.
- Coordinated patient imaging appointment scheduling and staff assignments to streamline operations.
- Collaborated with healthcare teams to improve patient care and experience during imaging procedures.
- Trained new employees on protocols and safety procedures in imaging.
- Managed inventory of imaging supplies to ensure availability and efficiency.
- Ensured compliance with laws, regulations, and best practices in imaging technologies.
Education
Master of Science - Business Management
05-2010
Bachelor of Science - Health Care Administration
05-1998
Associate of Applied Science - Radiography
05-1995
Skills
- Healthcare facility management
- Clinical improvement initiatives
- Quality improvement
- Regulatory compliance
- Financial oversight
- Process improvement
- Workflow efficiency
- Referral management
- Scheduling and practice management
- Employee operations management
- Medical personnel recruitment and training
- Employee performance management
- Policy development
- Stakeholder engagement
- Relationship building
- Continuous improvement
- Leadership development
- Strategic problem-solving
Certification
- Graduate Certificate, Non-Profit and Association Management
- Graduate Certificate, Leadership and Management
- Graduate Certificate, Foundations of Human Resources Management
- Maryland Board of Physicians, Allied Health Medical Radiation Technologist
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$140000/yr - $200000/yrTimeline
Senior Clinical Practice Manager - Howard University Faculty Practice Plan
05.2021 - Current
Imaging Manager - Kaiser Permanente
05.2017 - 04.2019
Quality Safety Accreditation Specialist - American College of Radiology
10.2016 - 05.2017
Radiology Women's Imaging Supervisor - Howard University Hospital
10.2012 - 05.2016
University of Maryland Global Campus - Master of Science, Business Management
Washington Adventist University - Bachelor of Science, Health Care Administration
Prince George's Community College - Associate of Applied Science, Radiography