Elexa Emmer
Marquette,MI
Summary
Proactive Sales Manager and Gym Receptionist with experience in customer relations, sales strategies, and staff management. Proven success in increasing sales revenue, building client relationships, and maintaining organized environments. Strong skills in verbal communication, analytical problem-solving, and goal setting, bringing a proactive approach to advancing career opportunities. Throughout my Highschool career I was also team captain of both my volleyball team and track team. I lead student council and was vice president of Fellow Christian Athletes. I also participated in LINK crew, started meditation club, and was section leader in honors choir. These opportunities taught me that not only was leadership important, but it couldn't be down without a positive attitude.
Overview
7
7
years of professional experience
Work History
Sales Manager
Fireworks Depot
06.2017 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Gym Receptionist
Riverside Athletic Club
10.2023 - 07.2024
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
- Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
- Monitored check-ins to identify delinquent accounts and collect payments.
- Effectively resolved member conflicts or concerns, promoting a harmonious gym environment.
- Managed inventory levels of towels, cleaning supplies, and other amenities for optimal availability to members.
- Maintained updated records of member attendance using CRM software for data-driven decision making by management.
Cashier
Walgreens
09.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Biology
Northern Michigan University
Marquette, MI05.2028
High School Diploma -
Merrill High School
Merrill, WI05.2024
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
Accomplishments
- Led a successful winning volleyball career securing the VIP award, best blocker award, and best hitter award
- Managed the and started two major clubs
hobbies
I enjoy helping others and making sure they find their passion. I encourage those to find their drive by inducing them by inviting others to participate in my hobbies such as baking, hiking, reading, and weightlifting.
Timeline
Gym Receptionist
Riverside Athletic Club
10.2023 - 07.2024
Cashier
Walgreens
09.2021 - 05.2023
Sales Manager
Fireworks Depot
06.2017 - Current
Bachelor of Science - Biology
Northern Michigan University
High School Diploma -
Merrill High School
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