ELEXIDA DAUFFENBACH
RETAIL CUSTOMER SERVICE & MANAGEMENT
Palm Bay,US
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Health Enthusiast, Assistant Manager
Vitamin Shoppe
12.2022 - 10.2024
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted to Assistant Manager in January 2024
Sales Associate
Big Sal's Antique Mall
02.2017 - 12.2022
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Pandora Jewelry
02.2015 - 05.2016
- Gave customers an enjoyable experience by providing a welcoming and enthusiastic approach
- Assisted customers by sharing high-level product knowledge to meet their shopping needs
- Provided product demonstration so that customers felt satisfied and confident with their purchases.
Education
A.A DEGREE - GENERAL STUDIES
VALENCIA COLLEGE
01.2009 - 01.2011
Skills
Customer service
Store organization
Stock management
Teamwork
Money handling
Display setup
Timeline
Health Enthusiast, Assistant Manager
Vitamin Shoppe
12.2022 - 10.2024
Sales Associate
Big Sal's Antique Mall
02.2017 - 12.2022
Sales Associate
Pandora Jewelry
02.2015 - 05.2016
A.A DEGREE - GENERAL STUDIES
VALENCIA COLLEGE
01.2009 - 01.2011
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