Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elexiss Gutierrez

Ignacio,CO

Summary

Results-driven Retail Sales Professional skilled in customer service and inquiry resolution to enhance satisfaction and loyalty. Proven ability to drive business growth through effective communication and problem-solving. Background in healthcare software improves patient experiences and organizational efficiency in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Assistant Retail Sales Manager

Xfinity Comcast
Albuquerque, New Mexico
07.2024 - 05.2026
  • Coached and motivated team, leading to achievement of revenue goals.
  • Resolved customer inquiries effectively, delivering exceptional service and enhancing satisfaction.
  • Built loyal customer base through exceptional service delivery.
  • Assisted in daily store operations to ensure smooth workflow.
  • Collaborated with team members to maintain optimal store appearance and displays.
  • Cultivated relationships with suppliers and key clients, contributing to business growth.
  • Utilized point-of-sale systems for processing transactions and managing sales records.

Assistant Retail Sales Manager

T-Mobile
Bernalillo, New Mexico
01.2022 - 07.2024
  • Supervised, trained, and evaluated staff on customer service standards and sales techniques.
  • Monitored sales performance and provided feedback that improved team efficiency.
  • Identified and resolved store environment issues, enhancing customer experience.
  • Analyzed sales presentations, effectively communicating product quality and market positioning.
  • Conducted regular staff meetings to discuss target progress and resolve issues.
  • Provided feedback on employee performance reviews to strengthen job skills.
  • Performed cash reconciliations at shift end, ensuring transaction accuracy.

Education

BBA - Business Administration And Management

University of New Mexico
Albuquerque, NM
05-2023

Medical Assistant

Central New Mexico Community College
Albuquerque, NM
08-2026

Skills

  • Customer support
  • Team collaboration
  • Time management skills
  • Healthcare software
  • Dependable team player
  • Compassion and empathy
  • Medical documentation
  • Medical billing
  • HIPAA compliance

Timeline

Assistant Retail Sales Manager

Xfinity Comcast
07.2024 - 05.2026

Assistant Retail Sales Manager

T-Mobile
01.2022 - 07.2024

BBA - Business Administration And Management

University of New Mexico

Medical Assistant

Central New Mexico Community College
Elexiss Gutierrez